The staff were so friendly. They gave us great recommendations for our next stop on our trip as well as things to do around Lucerne. The breakfast was incredible and the staff was really attentive to help when we were confused. The property was very clean. The view was incredible. And its such a good property for such a low price, which really helped me on my first trip out of the country. Definitely recommend, the bus isn't too expensive to get to Lucerne from the place, just hop in the SBB app.