Beautiful hotel with gorgeous lake views and access. Breakfast was delicious! Wish we could have stayed longer!

Amazing views, close to Lucerne, driveable to Interlaken, good breakfast and amazing pool and sauna.

As with most hotels in Europe, air-conditioning is not something that exists or if it does generally does not work very well, so you should just understand this if it is going to be very hot during your stay. We ate at the hotel for dinner and it was excellent. We recommend the food there.

This was our second stay here & stayed in one of their amazing panoramic rooms for 2 nights for my 50th. We really enjoyed the breakfast & visiting the local resturants and going to the local town easily by train & went to the top of the mountain. We also loved the pool facilities, but did not use the sauna as my wife and i did not feel comftable with the full nudety & as much as the jacuzzi & pool were great they really could do with being a bit warmer. But that was our only little issue & would stay again. Thanks for a great stay.

nice staff, clean, great breakfast, only the kids were short of pancakes. THE HOTEL WAS UNDER REPAIR, THE REST WAS INTERRUPTED

So glad I selected Seehotel Pilatus! The room & the view, clean & breathtaking! The food, delicious! Service was great. A/C worked fine. Quiet at night. Construction going on during weekdays but that’s a sign of improvement. Loved the spa amenities! Location was perfect, away from the tourists, quiet, locals. Walking around the village was fun. A 5-minute walk to train station & to the boat dock to catch a boat to Lucerne. I hope to return someday soon.

We stayed in the Lopper Suite for 5 nights. The view from our room was magnificent. The property is well maintained and within very short walking distance of both the train and ferry stations. Excellent location with stunning view! Our room was spacious with a bedroom and sitting area. We used AC in the evening and our bed was very comfortable. Staff were very helpful, attentive and kind. We highly recommend this property.

Great stay. The hotel offers stunning views and is located in a very convenient area. The customer service team was warm and helpful throughout my visit. Highly recommended!

The lakeside rooms are amazing! Super staff too. Some construction going on which we were warned about ahead of time and it was quite unobtrusive. Great stay!

Clean rooms and a good breakfast and the spa and indoor swimming pool was amazing also for the kids. The beds were a bit too soft and sinking in the middle for my liking but once I informed them about this on the first day, they immediately replaced my mattress, so the customer service was top-notch.

The staff were very nice, helpful and kind. The hotel rooms were nice however their was no coffee/tea making facilities.

Great hotel with friendly polite staff. The room (junior suite) was fantastic. Nude sauna though! 😅

Hotel was excellent. Couldnt have asked for anything better Stunning location. Lovely clean hotel . Very good breakfast . Didnt eat in the restaurant but it looked great Couldnt fault it

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Excellent breakfast

Views were incredible and the wellness area was lovely.

A very disconnected vibe in this hotel. Bit of a schizophrenic puzzle to navigate it. Newly renovated rooms had incredible views which was its winning grace. Loads trip hazards everywhere as no areas connected well across whole hotel. Very dark entryway and obscure check in area. Nice sitting outside by lake though. Breakfast good.

Amazing

The reception did not concentrate when check in and she gave the wrong room type to me.

The hotel is a bit underwhelming on arrival and looks a bit faded. And it’s not modern or flashy. But it turned out to be excellent. Very quiet hotel so good sleeping, huge indoor pool that we had to ourselves much of the time, very nice breakfast and little things like really good sun loungers and a really charming outdoor seating area by the lakeside for breakfast. Lake swimming is a special experience too. The little town of Hergeswil is also much nicer to stay in that busy touristy Lucerne which seemed to lack any authentic charm unfortunately. The local bars, restaurants and shops are very good in Hergiswil as is the location for accessing Pilatus via Alpnachstad on the funicular railway.