Friendly helpful staff, will communicate via Google translate. Clean room with modern bathroom but no hot water in shower. Room cleaned daily. Excellent location, 1-2 minutes walk from centre but away from main streets so don't hear all the people and music. In bedroom could hear traffic noise, other loud guests and tv in reception. Even with ear plugs I found noise hard, but Colombia is noisy everywhere. Only paid £12-15 so good price in expensive Cartagena. I would recommend.