Overall Ratings & Reviews Viaggio Virrey

I when there for a surgery. The person from Front Desk was kind enough to make the exception to bring breakfast up since I was not able to go down. It was a nice gesture as they don’t have the staff to do this.I do think it would be nice if they had some items already in the kitchen. There was no pots and pans or any utensils to make food. Not even plates they did brought certain things up upon request but it’s a pain to do this so having some basic things already in the room would be nice

Super nice people. The original hotel was going through renovation so they sent me to another location just a mile away. Paid for my taxi and called me twice to ensure comfort. Staff super nice.

Loved the place, service was good, the only thing that bothered me was that there is no elevator so the trip to the fourth floor was exhausting. They could provide the customer a couple more towels since some of us like to shower more than once a day but other than that I had a pleasant experience.

Excellent, friendly and helpful staff

Near from the Zona T, nice restaurants and shopping mall nearby. Definitively recommend it, and hoping to go back

Great stay!!!!

no food service... only on breakfast... at check in the personnel wasn't too kind and it was so lazy... I spent almost 30 minutes waiting while the personnel was checking in me... Lucky me that I was the only person...

As confirmed by Expedia I reached the hotel from Airport about 11pm.Surprise!! The confirmation was transfer to their sister hotel Viaggio Country. We were not notified this change. So we went to Viaggio Country and a second surprise greeted us!! The price guaranteed by Expedia means nothing but now it is 15% higher.. We had no choice in the midnight hours but to fall for the highway robbery.

It is a very nice hotel in a nice quiet area near the no so quiet area plenty of restaurants, bars, and clubs. The amenities could be better, the staff is friendly and helpful.

The room was much larger than expected. Nice kitchenette. Attentive staff. Great location.

Our stay was amazing! we stayed there for 3 nights and everything was great. the only negative thing i have to say about the stay is that the bed is a little too hard, i wound up with back pain and there is no elevator. other than that i would stay at the hotel again very nice room with terrace ( not all rooms have balconies as stated in the description tho), breakfast is very nice as well and sooo close to all the night life. would recomend it 100%

Good

Exelente ubicación, tranquilo y acogedor.

La regadera es muy mala, cae el agua sobre la llave y el agua sale fria y caliente intermitentemente todo el tiempo.

Good service but a terrible shower and a building with no elevator and with smal stairs is not a nice experience at all.

Precio muy bien para el cuarto en ubicación. Desayuno bien, con huevos al gusto.

Muy bien

Hotel sin ascensor (Que locura!!!!) A pesar de que nos colaboraron con una habitación en el primer piso, al momento de cobrar recargaron la cuenta en US$15 aduciendo que teníamos que pagar adicional debido al tipo de sello del pasaporte (TOTALMENTE FALSO, FUIMOS EXONERADOS EN TODOS LOS DEMÁS HOTELES). Abusaron del desconocimiento de nosotros como turistas para cobrarnos más. Pésima práctica de negocios. No lo recomiendo, para nada.

Bra med tanken på priset :)

La cama muy blandita , mucho ruido de los huesoedes y entraba frío por el baño , la Puerta no cierra