Overall Ratings & Reviews Hotel y Spa Santa Fe Colonial

We just got married and it was our honeymoon. It was so relaxing and peaceful. The service made us feel special and the chef in the kitchen was incredible.

This was our third visit. there are so many hotels to choose from but we keep going back to Colonial

Good hotel and good service , is not a 5 star hotel but yes a good 3 stars

The staff really makes this place memorable. Everyone is always happy to help and serve. The place itself is in serious need of TLC. The big pool had mold on the tiles, bathrooms on the common area wouldn't flush. In the room, the hot water didn't work the first night, had to call mtc over who took care of it quick. There weren't lock up safes in the room, and neither the front door nor the sliding door had extra security besides the regular lock. The town is still about a 5-10 min drive so you'll either have to pay for a "tuk-tuk" or take a drive there. We had breakfast at the hotel which was great, didn't try dinner there since we wanted the town experience

Nice pool, hotel & staff was very friendly

Very friendly staff. Very quiet setting. The pool is spectacular.

Esta fuera de servicio el hotel hace un año y ustedes me confirmaron una reserva

Fuí hace dos años y pensé que encontraría por lo menos lo mismo ; felicito a las dos señoritas de la recepción por su amabilidad para procesar las quejas o reclamos ; el hotel tiene una área muy generosa como para tener una sola piscina ( integrada adultos y niños ); esta área de la piscina se llena con las personas que pagan por un día de sol (osea la cuarta parte de lo que pagamos los huéspedes que dormimos en el hotel ), esta población que llega a su pase de día , ocupa la zona húmeda y las asoleadoras , y te sientes como en una piscina pública ; el clima caliente de Santa Fe de Antioquia es para disfrutarlo al lado de la piscina y por eso pagas este valor que no es para nada económico; no hay lugar para los huéspedes en este espacio sobrevendido a los que van de paso; la cena un bufete muy pobre en calidad y variedad; ojalá cambien o no creo que sobrevivan a la calidad

En la habitación que estuvimos. La cama sonaba todo el tiempo. Así que no se pasó buena noche, de cuenta de este sonido! No me podía ni mover.

En las habitaciones no había aire acondiocnado, la plata no era suficiente. La energía se interrumpía, y los empleados decían que era porque estaba full. Me pareció increíble que el checkin y el checkout estuvieran a cargo de una sola persona. Esto retrasa y siempre hay fila

- the pool is nice, and so is the pool bar staff - the reception staff are unfriendly, not attentive and does not speak anything but Spanish - the grounds and the buildings are very nice, old colonial style with lots of antiques - the guest rooms are very spartan, not even a closet or somewhere to hang a dress or suit - the management is unfriendly - forget about the "spa" part - a crummy little room with no service - our bathroom floor flooded with water from the toilet could not be fixed during our stay - internet is practically non-existing, even in the reception area - the free breakfast is nothing to write home about - all the time short on towels... - the listing on hotels.com said the Santa Fe attractions (Cathedral, village square, museums etc) is just 1 minutes walk away. The truth is 25 minutes walk, 3 kilometers (10 mins with tuc-tuc). We chosethis resort because of its claimed central location, and was very disappointed! Because of trfic and heat it was not possible to walk to the village centre.

Un lieu très agréable, bien qu'un peu vétuste (eau chaude pas toujours activée, ...). Bel endroit au global