Hotel Cielo Rojo

Explore Hotel Cielo Rojo
9.4
Exceptional
From 164 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.8

Traveller Reviews Hotel Cielo Rojo

Number of reviews per page
20
40
Top reviews
cynthia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely place to stay. We felt like we were staying in a friend’s home.
Janell
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My experience was that while it's a great location and the rooms themselves are nice, this is not a relaxing place to stay and many of the included amenities aren't as advertised. I'm a Solo traveler. I originally was given a room that was right next to the front desk and I could hear everything at the reception desk. It also faced the outside sidewalk so everyone walking by the hotel could see into my room. It was noisy and not private at all. I really don't think that should even be a room to rent. I paid additional to move to a top floor room. The room was lovely but the windows don't seal so every noise from the street below comes in including the music from the next door cafe and roosters starting at 3 am. I can't speak for the rooms not facing the street. The breakfast is also not continental but a yogurt cup with fruit and coffee/juice. The restaurant gives you a normal menu and doesn't offer you the included breakfast unless you specifically ask for it. The restaurant isn't open all day and it's certainly was not a social scene like the pictures. The pool is not on the property but another location close by. The front desk people where very nice and helpful.
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Meagan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

cute room, cold air con, super good location! room was small but everything you need and very cute. clean as well. would definitely recommend and return.
Robin
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Exceptional! Great staff, quaint, sweet hotel with a comfortable room and nutritious food!
William
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The entire Crew was awesome and helpful.
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Extremely clean, wonderful staff, restaurant was delicious and so close to main drag of amazing restaurants. Will stay again! Also absolutely must check out the pool nearby!
Jenny
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love this hotel! Staff are very attentive and willing to help. The rooms are spotless and the ambience is calm and peaceful. The bistro has amazing food - the chef is wonderful! We will definitely be back!
mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

good staff and cooks.
Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A 10/10 experience. The room and hotel was beautiful and so very clean. The standards are so high here. The breakfast was excellent and refreshing, as was the coffee. We will definitely be back one day!
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great for a short stay. Very friendly staff. Close to the beach and the free beach chairs and umbrella was very appreciated. We both loved their restaurant downstairs. No tv or pool.
marc-olivier
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

very nice room and hotel and very good location, the only thing is you have only one choice on the breakfast menu wich is a bowl of fruit and regular coffee.
Gerald
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean friendly close
David
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10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent choice…glad I found you!
Nathan
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Well decorated. It was overall okay. There's quite a bit of construction and there's alot of rules with everything from check in to sleeping on the sheets.
Jennifer
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10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Todos eran bien amables.
SEBASTIAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A cozy and small hotel. Great breakfast and good service
María de Jesús
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Awesome little place and clean Very courteous staff. The hotel also had loaner beach a hairs and umbrella, which is very convenient and will save you from spending $350 pesos a day to rent them. They even had courtesy tequila in the room!! Our new favorite place to stay in San Pancho!!!
Jeffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Wonderful experience, great staff
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location, excellent service, wonderful food, comfortable bed and thoughtfully-provided ear plugs for the roosters (who didn’t bother me)
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel was nice, rooms were nice, the shower was lovely and hot and powerful, the toiletries were nice too, plenty of towels provided, face clothes and a hair dryer. The bed was a little hard for my liking and pillows a little flatter than I usually like but comfortable bed overall, good fan and AC too. Great location close to the main streets. They also provided camping chairs, parasols and beach towels which was super helpful. Our room was at the back of the property, and there was quite a lot of noise from the bistro in the mornings, as the music was quite loud and you could hear people talking - and there was a cockerel who started crowing at 4am non stop every day - which woke us up in the early hours, so overall unfortunately it wasn't very relaxing or restful. It was also Easter when we went so there were very loud fireworks and people playing music late into the night. Our room was also overlooked by another property so we kept the curtains closed most of the time. The breakfast that was included with the room was very limited - it was a fruit cup with a bit of yogurt granola and honey - with tea or coffee. I think even just adding the option of some pasties and fresh orange juice would have made a big difference. Overall I think that the hotel was a lovely but a bit overpriced for what you pay, as the breakfast was limited, there is no pool on site, we didn’t have the best sleep, due to noise and the bistro was closed for lunch and dinner when we stayed there.
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