Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
MARBELLA
Business
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Todo muy bien un excelente lugar
Laura
Friends and Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Un hotel muy hermoso, la gente muy amable! y la ubicación genial! la vista que tiene está hermosa!
Verified traveler
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Is a nice comfortable hotel just the priority to customer service is not there...
JAMES
Leisure with Partner
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Our room was excellent! Super clean, comfortable, convenient, and spacious.
Rooms are NOT soundproof since we could hear parties and traffic nearby.
Breakfast fare was good, the service was lame.
Karla Diaz
Leisure Family
8.0
/10
Reviewed 197 week(s) ago
Expedia Group verified review
It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror.
Staff is nice and acomodating
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 228 week(s) ago
Expedia Group verified review
Nice hotel
Verified traveler
Friends and Family Family
2.0
/10
Reviewed 244 week(s) ago
Expedia Group verified review
Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
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Salomon Anaya
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
X
Gustavo Ramiro
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bien. No tiene AC; pero está bien
Gustavo Ramiro
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bien.
Gustavo Ramiro
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excelente
Luis enrique Zarate
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Muy bien
Nohemi
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hermosa la habitación y el hotel
Fausto
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Buena atencion y bonito lugar
Alan
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excelente atención
Jorge Armando
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel bonito pero las almohadas muy malas hay que mejorarlas
Diana Araceli
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Económico trato eficiente y amabilidad al 100
Buen precio instalaciones muy buenas
Mario
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
El personal fue muy amable en todo momento, el hotel cuenta con todo lo necesario para pasar una estancia agradable.