9.0
Exceptional
From 76 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Traveller Reviews Hotel Alcatraz

Number of reviews per page
20
40
Top reviews
Zusim
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Es un lugar acogedor 😇Si tu amas a los Animales este es el mejor lugar para hospedarte 😇conocí a 4 perritos adorables y a una hermosa gatita 😇 te sentirás como en casa 🏡
Julie
icon-Leisure
Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is a cute boutique hotel. The staff are so lovely, friendly and helpful. The rooms are huge . However, it does need a facelift, it’s quite dated. It worked for me because I wasn’t trying to be near the touristy/Malecon area but if you are, you need a car. It’s quite a ways out and there are no restaurants nearby.
scott
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nice place clean great staff too
Dawn
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Many of the advertised amenities are not available. Most important: no restaurant and no bar. We chose this property so that we would not have to leave in order to eat. The listing needs to be updated. Room 5 has a gigantic bathroom with a door, but an open partial wall made of cubes and no separate light for the bathroom. Very odd.
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Marc
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

This is a lovely property & the room was extra large, clean & very comfortable. The owner is lovely & didn’t blink an eye when we arrived several hrs before the official check-in. The one drawback is that it’s a little out of the way from the center but if you have a car, no problem! Would highly recommend staying here!
Trevor
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

I have been disappointed by many hotels in Mexico, this was not one of them. It was beautifully appointed. Once you are inside the hotel it’s got a great vibe. Google maps takes you to the back of the hotel, which is not beautiful, but once you find the entranceway right across from the marina, it’s golden. The hotel is right next to the marina and I learned through walking my dogs in the neighborhood that it’s actually a very high-end neighborhood with very big well-maintained homes. It was a dog friendly spot which is important for our three dogs I don’t normally leave reviews although I booked tons of hotels through Expedia, this place just felt special and super grateful I found it. The owner was lovely too and was a wonderful hostess.
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robert
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Not happy with my stay.
John
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The hotel is managed and staffed by the most wonderful and welcoming people. Homemade breakfast and dinner to order, impeccable service and refreshing delight to return to. Ole!
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Wonderful owner and staff. Nice overall but not all rooms are equal. Recommend having a vehicle. Breakfasts are good,
Reshma
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

A lovely spacious property run by a mother-daughter team with friendly dogs and cats. A large kitchen with everything you need for meals. Lots of plants and large hammocks. Very clean and comfortable. A ten min drive from the busy part of town and a 40 min drive to Balandra. Light, early sleepers may not tolerate the low hum of the main road the hotel is situated next to. Otherwise, highly recommend if you have a car.
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Laurie
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

It's a beautiful hacienda style building in a nice neighborhood by the marina. We stayed in room #2, it was quiet and very comfortable. We had a wonderful dinner on the patio. We had Prawns in garlic sauce with salad and rice, one of the best meals we've had in La Paz. Business took us to La Paz and we had planned to travel back to Todos Santos the same day. We thought we could wait out the thunderstorms in the near by Walmart, but when it was clear they would be around for a while, we sought refuge at Hotel Alcatraz. Both the owner and her assistant were great hosts, made us feel right at home. This is our new hotel while in La Paz!!
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George
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

My stay was short notice. When I arrived I was greeted with hospitality that was superb. I had been traveling for awhile and was exhausted. I am handicapped and also was accompanied by my dog. The welcoming staff helped me to my room along with my dog. The staff made sure the room was safe and accessible for me. They even walked my dog. They were very attentive the entire time of my stay. I got the rest I needed and the best welcome to La Paz I could have asked for. Maria is an angel and an excellent host.
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juan francisco
icon-Business Family
Business Family
2.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Did not like at all
Madera
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

This place is darling. Not just the rooms and the furnishings but the ambiance. You feel like you're at your sister's house. The owner's dogs run loose. She, her mom and her cousin laugh together and include you in the fun. Their service is like they would treat family. It's clean and comfy; the breakfast is good, the coffee is strong and the beer is cold! I'll definitely be back when I'm in La Paz!
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Sondra
icon-Business
Business
10.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Beautiful place. Lots of greenery and flowers. Not very good if handicapped. Rooms are on the second floor with steep curving stairs. Except for that, I would recommend.
Ronald
icon-Leisure
Leisure
8.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

Property is as fine
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The hotel is very cozy! The staff was extremely nice to us.
Josie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

Staying at Hotel Alcatraz is like having a mini home in La Paz. Extremely clean and a beautiful location, with a warm and inviting atmosphere.
Ruth
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

We stayed at Hotel Alcatraz for 2 weeks in August while seeing one of us through a major surgery. From our arrival at La Paz airport (owner Maru picked us up) to our departure, we were treated to excellent care. Maru and her staff made sure we had everything we needed to be comfortable and safe (during COVID), including providing wonderful meals cooked to order and regular room cleaning. Our special needs for a recovering patient were met with compassion, flexibility and generosity. We preferred the hotel to others in its price range because it was not located in the busy, sometimes noisy center of La Paz. The outer gate to the hotel was closed to passersby and we had keys to give us access. Our room and the plant-laden inner patio were quiet refuges for us. When we went out into the world, Uber provided transportation at very reasonable rates. Our room (#1) was outfitted with very comfortable beds, a large, clean bath and shower, more than adequate A/C, a large TV and very speedy internet. We were allowed to bring a plastic chair into the shower to accommodate our disability needs. We lacked for nothing for our entire stay. All in all, we were delighted with our choice of Hotel Alcatraz and would recommend it to anyone who prefers an intimate, tranquil, safe stay in La Paz.
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Marilee
icon-with Partner
with Partner
10.0
/10
Reviewed 261 week(s) ago

Hotels.com verified review

Lovely small hidden courtyard with great rooms and service. We will return
Number of reviews per page
20
40