Aire acondicionado de ser posible, ballet parking 24/7

The hotel is pretty nice and the location is excellent. The breakafast is good. We were there in the middle of May and it was hard to sleep without AC. It would be nice if the hotel install ACs in all rooms.

Better not to arrive with the car to the hotel. Streets are so so so stretched. Better to arrive directly to the parking lot.

Worst hotel in Guanajuato. Tiny room, no tv, nothing. Not even an electrical outlet. The rooms are like a closet with a bed. The owner guy was rude and tried to charge me for the room when the room was paid by Orbitz. The pictures of the room are misleading. They are not actual rooms that you'll get. Stay away from this sxxthole. You've been warned.

Esta bien el hotel buena hubicacion, las personas que lo atienden muy amigables buen lugar para vicitar guanajuato.

The room was in good condition and the bed was confortable. The staff is also very nice. My only complain is the smell. The bathroom has a very bad smell (because of the sewer) that leaks into the room and it starts to become unbearable after the second day.

Clean room

Staff were friendly, continental breakfast was good, the room was very clean and comfortable.

El cuarto muy limpio y el personal muy atento.

Friendly helpful staff Clean large room Noise from streets music till midnight Breakfast was good enough This is a botique hotel kept is old style make it very much appealing for non Mexican

A little overpriced for room condition.

Room was small and stuffy, no actual window only a transom window above the door. Loved the location and the desk staff were very helpful. Would stay again only in a different room. Seen a few options with larger windows.

Bed size was a queen and it was comfortable and the room was clean and nicely decorated. We were in a balcony room and could open the doors to the balcony, which made the room comfortable in room temperature at night. There were a variety of eating areas within walking distance, from inexpensive to expensive. The food was great tasting in any area we went to eat. The bathroom is very small and would have liked hooks to hang items.

The service was great! Would stay here again.

Charming hotel in an excellent location. Nice spacious room. Attentive and friendly staff

At night a lot of noise (Estudiantina music) from the street. Breakfast service not so friendly.

Nice place and close to central area.

The hotel was nice for our 2 day stay. Continental breakfast included was a plus. The bath towels were old, bathroom faucet had a leak. The on-site staff was nice and assisted us with booking our tours.

Very clean rooms and comfortable beds. Convenient walkable location. Friendly staff. The continental breakfast was plentiful and fresh. Highly recommended.

Whoever did the photos of this listing is a true magician and scam artist. Do NOT believe them. This is a closet of a hotel. Run down, beat up and a dungeon. Some rooms have no windows, are underground, beat up flooring and none have televisions, AC/heating. Floors are not level with random steps at dangerous places like the side of the bed. Rooms very small. No privacy, you can hear everything from the rooms next to you. Staff are very nice and friendly. Only reason they get 2 stars. No parking. I would definitely NOT recommend anyone stay here unless your room is $10-20 and you are on a very tight budget. There are so many better options around the area.