Overall Ratings & Reviews The Heriot City Centre Apartments

All good

Had everything I needed. The person on reception was kind enough to give me tokens for the washer and dryer as well, helpful since I’m on a long holiday.

Just amazing

Great place to stay

Customer service was great security at night always there and thanks to the housekeepers for making sure the room is clean 🙏

Wonderful property and was very great stay. The staff was so friendly.

Not the ideal stay. There are tons of people congregating about, day and night. Very few outlet plugs, so hardly anywhere to charge your phone and other items. Cleanliness around the building is a BIG issue. Although there is security, I wouldn't recommend being in front of the property at night. Talked with 2 locals who both got stabbed around this area. As for the unit itself, the bed was big so that part helped. But the shower water pressure wasn't the greatest, can get noisy at times since you're in the heart of downtown, I honestly wouldn't recommend this place.

Staff excellent which includes reception staff, security, housekeeping staff. Everything was perfect!!!

Noisy city apartments with absolutely no parking.

I was only thete to sleep for 2 nights. The bed was very comfortable. Check in was easy and quick. I arrived after hours a front desk security person checked me in. The room was clean. There was no fan in the room as indicated and no A/C. The bathroom sink didn't drain well. I had requested a hair dryer but that was not given. The tv did not receive any signals so I couldn't watch. Communication was a bit slow in responding to emails or texts.

Amazing and very clean

Comfortable stay. Good value for the price!

A great place to easily connect to all directions of Cape Town.

What was advertized in the website is not what it is. We never stayed after seeing what we got. We found another place to stay.

It’s a great central stay for the AfricaCom Conference and if you’re wanting a cost effective base of operations should you want to explore the city.

In need of refurbishment

The stay at The Heriot City Centre Apartments was amazing. I booked via Hotels.com and the check in went smooth. I was pleased by the cleanliness of the hotel. What I saw in the pictures before I made the booking was exactly what I saw when I was there. I will definitely book a stay in the near future using Hotels.com as it was so much easier and convenient. I will also recommend both the booking site and the hotel itself to my family and friends.

Not so good, the level of noise is toooooooo high

Professional staff and thank you for an excellent stay. Will certainly be back!!!

Noisy windows. Not too secure sector. Mattress is hard, poor quality - you can feel the springs. And hotel provides only one roll of toilet paper. C'mon guys.