Stayed here for 2 nights, the hotel is really nice and homey, the room is spacious and clean too. The swimming pool is big! There is also a kiddie pool, the pool is also clean, not too much chlorine. The staff is friendly, in front of the hotel there is a delicious meatball stall that can be an option if you want to eat deliciously cheaply and close to the hotel. The downside is that it is a bit far to tourist attractions, Batu is still about 9 km away, to Malang city is also about 10 km away. It is also possible that entering the hotel waiting room is not disability friendly because you have to climb stairs. But overall it is really good, there are many good hotels but they don't necessarily feel homey. But here the hotel feels homey! For the price of 350 thousand, it is totally worth it!!

The staff's friendliness is on par with a 5-star hotel. For those who don't like crowds, this hotel is perfect. It's quiet. The cleanliness is okay. The food needs to be improved. The coolest part is the rooftop cafe that opens and closes. It's a real plus. I'll definitely be back again.

The food was delicious, but on the last two days, due to the lack of guests, we were given the option of having food delivered to our rooms. The menu remained the same for both days, with no variations. It would have been better if we had different menu options. Although we didn't eat the buffet at the restaurant for that reason, the food was delicious; nothing was lacking. Cleanliness was generally fine, but there were ants crawling into several corners, even though there was no food nearby. Sorry, I forgot to take a photo, but you can check near the corner of the mirror.

The hotel has a pleasant atmosphere, a bit far from the city, but its location at the top provides beautiful views. The rooms are very spacious and clean. The restaurant staff are friendly and helpful. Overall, I was quite satisfied with my stay here.

Great hotel, great service, and friendly staff. 👍 For breakfast, the food was just right, but I'd recommend a less varied menu. Thank you.

The staff were helpful, smiling, and friendly.

The staff is friendly, the rooms are clean, and the prices are very affordable. The food is delicious, and the location is gorgeous, with views of Malang city, especially at night.

The hotel staff is friendly, the food in the restaurant is made to order and the plating is attractive.

Friendly staff, easy check-in and check-out, good value for money

Very good service. Clean rooms. Friendly staff.

I don't regret staying at Synergy.

Good, great. I've stayed here many times.

Spacious, comfortable rooms with complete amenities. Recommended for those visiting Malang. Close to many tourist attractions.

The hotel is great. Recommended for families. The service is excellent. All the staff are friendly. And the breakfast is delicious.

The hotel is very comfortable, located at the top, at night you can see the expanse of city lights, it feels like you are on a hill, the swimming pool is large and there is a children's pool too, the rooms are comfortable with the position of the AC not directly facing the bed.

Wi-Fi has no connection, cannot be used in the 3rd floor room.

Spacious, comfortable, and clean rooms, good facilities, close to tourist attractions, affordable prices. Feedback: during breakfast, it's best not to take food out of the restaurant and eat it at the table in front of your room. It's a bit disturbing to other guests if the food isn't cleaned up immediately. Otherwise, everything is good, the breakfast food is also delicious, and the service is good.

Only Wi-Fi is less stable for rooms in front of the swimming pool area.

The AC is very cold. The rooms are clean. Hot water for showering is always available at any time. The swimming pool is clean. Comfortable.

I ordered it for my guest and he was very satisfied with the service and friendliness of the staff. thanks