Hotel Santa Cruz

Explore Hotel Santa Cruz
9.2
Exceptional
From 92 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Hotel Santa Cruz

Number of reviews per page
20
40
Top reviews
Mohamad
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel Santa Cruz in Huaraz is the best hotel in town! I booked a mountain view room for 4 nights and was treated to wonderful panoramic views of Huascaran and the rest of the Blancas every morning. Location is convenient, breakfast is rich, and staff are helpful at all times. Special thanks to Willy, Eduardo, Keyla, and Estelle for making my stay very memorable. Highly recommended
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Felipe
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6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was a basic hotel with good breakfast
Michael
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Such a lovely hotel.Such caring and helpful staff.They let us stay all day in our room on our check out day as we had a night bus to take at 10pm.There was no charge and the manager came with us to the bus station to help translate and get us on the right bus as our Spanish is not great.
jonghyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Best of best if you are looking for cozy place in Huaraz
Ana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Needs improvement with their breakfast buffet almost none existing, specifically if it's included on reservations.
Dillon
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Leisure
4.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Bed was extremely uncomfortable and hard. Could hear rodents scurrying around inside the walls. Staff were incredibly nice and it has a cute charm but doesn't make up for the previous comments.
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The service was the standout for this hotel. David and his partner went out of their way to give us a great experience in Huaraz - way beyond providing a comfortable place to stay.
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Everything was perfect!
Anne-Laure
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Lovely local hotel with view of Huaraz. Goose feather comforters made it hard to get out of bed but the hot shower was amazing! The service is what made all the difference, such attentive and caring staff.
Luis
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Very good place
Connie
icon-with Partner
with Partner
10.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

We loved our stay with Santa Cruz. It was like staying with good friends. Willie, Flo, Judy, David and others were very friendly, helpful, and professional. From organizing a tour, to answering quick texts about appropriate Taxi fares, arranging laundry, and accommodating our vegetarian diet, everything was perfect. Tasty breakfasts cooked just right, super clean rooms, and just wonderful staff!
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Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The staff are extremely friendly and went above and beyond to cater to my needs. The property is charming with great views. The room was nice and clean with great beds and modern, well-functioning bathroom fixtures.
Willy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Nice view. Very clean. However it was a bit far from the plaza. Although, David and Tiana were very helpful if you ever book a room there ask for them.
Paige
icon-with Partner
with Partner
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

The staff was friendly and beyond helpful in every way. They helped arrange transfers to our hike 4 hours away, and any other place we needed to go. We would definitely stay again if we return.
Javier
icon-Family
Family
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Exelente hotel , el staff muy bueno y atentos , lo recomiendo totalmente
Paula
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Excellent view of the city and the Andes. Quiet neighborhood and very secure acess.
ROGER
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Ninguna queja todo el personal se esmera por hacerlo sentir a uno en casa. En especial las damas de la cocina .
Amanda
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10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Great stay!
Brian
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8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Good hotel with nice breakfast included. Very up to date bathroom / shower with great water pressure and hot water. Mattresses could use an upgrade.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

Wonderful stay at Hotel Santa Cruz. The staff were great; our room was large and very comfortable, with incredible views of the mountains; and the daily breakfast was excellent.
Number of reviews per page
20
40