The staff were all so nice and the location was great as we had to catch an early train. Big room. No AC but they provided a fan.

Excellent location, just over the road from the railway station (which is also served by the Glacier Express). Only a 10 minute walk from the castle too and extremely close to the main shopping area. Staff were very helpful. The room itself was spacious, but unfortunately the en-suite in particular was very dated and the towels were threadbare. There was a typical continental breakfast on offer in the hotel and tea/coffee making facilities in the room.

The property was a bit shabby. It was impossible to not flood the bathroom when showering. Quiet, clean. GREAT location

Clean room. Staff obliged with rom request

Clean room, great friendly staff and lovely breakfast.

The

We chose Hotel Victoria for the price and location. Switzerland is expensive to travel in. Meals were extremely expensive! This place had an included breakfast. The breakfast was terrific! Meat and cheese and breads and croissants and hard boiled eggs and mixed fruit and cereal and maybe oatmeal and yogurt. So something for everyone. The pillows weren't great. But that isn't uncommon. The beds were quite comfortable. The staff was very helpful. And the town was just lovely. We went for a walk through it all and a ways up the mountain and it was absolutely stunning! Lots to see and a lovely glimpse of Switzerland. Be prepared for high food prices. Otherwise we would stay here again. We have been backpacking through Italy and France and wanted a place near the train to stow our packs before discovering this town. And this didn't disappoint!

This property is old but in a good condition. It is located just beside the Brig station. Area surrounding this property Friendly staffs.

Great location directly across from the train station. We stayed for one night and found the hotel great value for money. Staff were very friendly and helpful.

Very convenient for the railway station as it is directly across the road. This is an older hotel with older furnishings and a positively antique elevator. The hotel seems to have many English guests and, perhaps as a result, my room had a kettle which is not common in Swiss hotels. My room was larger than many rooms in Swiss hotels but, although described on the website as having a "bath" it had a shower with no bath tub and a shower curtain which clung to me while I took a shower. The breakfast didn't have as many choices as some other Swiss hotels. The wifi, hot water and comfort of the bed were fine.

The staff are very nice and breakfast is very good!

They were supposed to send us an email for checkin 24 hours before we arrived but had to go through Expedia who contacted the hotel the morning of our arrival to get the number we needed. It’s a self checkin with someone available there 24/7 but the desk where someone was supposed to be was empty more than someone was there. Liked breakfast starting at 6:30 so we could start early. Internet connection not good. Only worked half the time.

Right across the road from the train station. Perfect location. Building is gracious. Room is spacious enough but basic.

Location to train station across street.

nice staffs

Perfect location as the hotel is located right opposite train station. It is on Glacier Express route, very convenience as we arrived from St Moritz. Breakfast was good and staff were nice. Our room had a balcony facing the station, it was surprisingly quiet. The room was spacious and very clean. Highly recommended for traveller who like to visit Zermatt without having to pay high price accommodation.

A strong recommendation for this hotel. The welcome was warm, lovely room and great location over the road from the railway station and close to the old town

Directly opposite train station. Ideal when travelling with luggage. Friendly staff.

Very clean rooms, room 207 has a big balcony. Unbeatable location, literally 1 min to Brig Station. Breakfast could be a little better. Overall excellent.

Very clean and the staff was very accommodating. It was warm but that was not the problem of the hotel.