Overall Ratings & Reviews The Hotel Maria Helsinki

The Hotel Maria was amazing. The room was more than we could have asked for. The in-room sauna was well worth it. The staff was extremely knowledgeable and able to answer all of our questions and help with nay requests we had. If you are travelling to Helsinki, look no further...this is the ideal place to stay.

This property is stunning !! It’s the perfect location . You also NEED to experience their spa ! I can’t say enough about this hotel

This was an amazing experience. It was the first hotel we stayed at on our EU vacation. Nothing has even compared to this hotel. I cannot say enough about how incredible it is. Only issue was getting lost in the hotel. A little map would be great but honestly we always figured it out and we saw a lot of the space while lost. 100/10, amazing!

Chicken was delayed for one hour and a half. This is what this was very unacceptable m and unexpected and they didn’t manage it. Well they were very hard when it comes to managing my stay. I really don’t recommend this hotel for this money.

Hotel is top notch, the smart system is amazing to control the room amenities, the staff were so friendly and helpful, Linda in particular was restless in making our stay memorable in Helsinki, the only things I would complain about are limited choices of in room dining and the Resturant, breakfast buffet verity and the spa limitation e.g. booking for specific time because it doesn’t fit large number of guests , and the fact that it’s additional price for the stay, although I understand the reason behind the extra price it’s best to enlarge the spa so that everyone can enjoy whenever they want, other than that hotel is 5 star + , thanks for having us

My room and bathroom were excellent

The property was lovely and the staff was friendly and helpful. Our room was comfortable with a large, beautiful bathroom. The breakfast and spa were also great.

Hotel Maria was amazing. The beds were perfect and it was dead silent at night, so we slept perfectly after a red eye flight. The service was fantastic. Love how you can control everything from a tablet they provide. The minibar was also great and not insanely priced (all alcohol in Finland is expensive). The restaurant was excellent. And the cocktails we had at the bar were amazing. Maybe the best Old Fashioned I've ever had. The gym was great. Had it to myself 2 days in a row. We had 2 tiny issues. Our shower drain was clogged when we arrived. They fixed it right away while we had dinner. We were told breakfast ends at 11. We missed the first breakfast because we were so jet lagged. The next day (Monday) we went down at 10:05 and were told breakfast ended at 10. For some reason breakfast ends early on weekdays. I don't understand since people on vacation probably aren't paying attention to the day of the week. At least I don't.

The hotel was stunning with phenomenal staff, food, spa and location. Our room was absolutely comfortable and gorgeous!

Excellent on all front. Luxury, clean, discreet staff, superb bathroom, very comfortable bed. Walking distance to anywhere. Gourmet breakfast buffet.

Beautiful hotel, excellent service, fantastic spa. The staff could not have been nicer. The rooms were luxurious - my new favorite hotel in Helsinki. Thank you!

A very elegant hotel, the staff very well trained and so professional.

Below is recap of note sent to management by email without the professional courtesy to reply or make contact. I also asked front desk to have GM contact me during my stay, did not happen. I guess it starts at the top with this attitude.

First class hotel.Staff and facilities are 5 star, Spa fabulous with great treatments.

Beautiful hotel in a very nice area, quiet and convenient location. Room servicing bit hit and miss, which let it down slightly, but reception responded appropriately.

Staff wonderful. Good food. Lovely grounds. Room great

Lovey refurbishment and wonderful staff. So helpful and friendly. Super comfortable bed. Just thought that having the bathroom heating on was unnecessary. Highly recommended

This was one of the most memorable hotel stays we have ever had. The junior spa suite with our personal sauna was height of relaxation. The staff and breakfast were simply incredible. Highly recommended.

What can i say about this amazing and wonderful hotel? We found out when we arrived that we were the VERY first booking for this newly open hotel! They treated us like royalty! Highly recommended to all ! Kiitos, Ed Laakso

Hotelli on hieno ja ylellinen. Yleisvaikutelmassa on kuitenkin jotain hieman kolkkoa ja epäaitomaista vaikutelmaa, joka yleensä tämän tason hotelleista huokuu. Käytävät ovat pitkiä ja sokkeloisia, ja yleisissä tiloissa on huono akustiikka joka tekee tunnelmasta hermostuneen ja muovisen. Huoneet ovat hienoa, mutta sama muovisuus toistuu siellä. Vessan ovi narisee ja patja oli erittäin upottava. Huonoin sänky pitkään aikaan! Palvelussa korostuu hienotunteisuus ja ylellisyys, työntekijät suorituvat siinä erinomaisesti.