This place has excellent food and the staff are very approachable The view from the hotel has to be one of the best in the uk

Good

The property needs a sign with its name on! View from room was outstanding. Restaurant is rather dark - especially at breakfast.

Very good

Donot know about the bar as I donot drink, the staff are very friendly and helpful. The rooms were very clean. Parking is ok. The property has been renovated to a high standard, but work is still being done.

The most incredible stay at this hotel, our room was facing the bay and it blew our mind how beautiful this place was! 1000000% recommend and the hot breakfast was delicious! Can’t wait to return!!!

The rooms are very tired even the info in the room are dated telling you if you want to call reception dail 0 there are no phobes innthe room wifi is very poor the choice of meals in the bar/restaurant is very limited it was also cold

Huge car park. Access to load and unload car. Very dog friendly, beaut snacks for dogs in reception. Staff were lovely and friendly. Room 201 fabulous room, view was breath taking. Lovely toiletries in room. Bed was huge and so comfy. Meal was lovely, breakfast was very tasty. Loads of walks from hotel. We will definitely be back. Will be recommending to our friends and family

extremely Pet friendly Lovely Staff

The room was meant to be a

Stunning bay window room overlooking the bay

Had a brilliant stay here. All the staff were really friendly and helpful. Meals were excellent . The location of the hotel is stunning.

Staff were lovely and helpful rooms were clean bed was comfy even tho I was a bit worried it looked small but it was nice

Nice room, clean, warm, good views, friendly staff, good food. But, disappointed to see the dining room is no longer the big room overlooking the sea. And no proper bar in the place.

Lovely hotel

very clean and staff were excellent

Our room on arrival was very cold and took a long time to warm up. The heated towel rail in the bathroom didn't work at all making the bathroom extremely cold. It needs replacing due to eroded pipes, I did report this to reception. We had a meal in the restaurant the first night and wasn't impressed. The food took along time to arrive and was only luke warm. It wasn't great quality considering the high price. Breakfast is now a self serve affair and we found it didn't stay warm under the candle lit containers.

New Years Eve / Day Rooms supposedly refurbished on floor 1 (ours) Maybe a lick of paint bet not much more. Room very cold - radiator off. Turned this no but only luke warm. BFast ok but food could be warmer. Ran out of yoghurt at bfast. Bar good. Bar food ok. Overall enjoyed our stay.

Lovely stay. Easy check in. Great food and bar area. Bedroom had a seaview which was a lovely surprise for what we paid. Staff were friendly and professional

Lovely refurbished hotel. Warm & cosy. Friendly and polite staff. Clean and spacious room with fantastic coastal Robin Hood Bay views.