The staff were very friendly and quick to respond to any requests such as more tea and coffee for the room. The room itself was a nice size. It looked out onto Shakespeare's school house which was such a beautiful sight every morning. It was a little stuffy in the room and we had to prop the windows open with some books but this didnt let in a lot of air. The wallpaper looked a little scorched, possibly from the lamp next to the bed and there was what looked like a little damp mark coming from behind the wallpaper. They weren't doing bed and breakfast when I booked but there was a change of management just before our stay. We were offered to book breakfast a few days before our visit. I booked in for one breakfast for both of us, £15 pp. This was a little costly for what we had (one bacon sandwich, one sausage sandwich and a pot of tea) but there was plenty of options that would warrant the cost. All in all, perfect location, beautiful view from the room, clean and staff were lovely.

Had a lovely stay for one night at the Townhouse. No complaints at all, would definately stay again.

Very nice staff

Superb place to stay and right where you want to be in the centre of a beautiful town

Lovely place to stay. The staff were really friendly and helpful. I was able to have a gluten free breakfast and they stocked gluten free Peroni in the bar too. Definitely recommend a stay here.

Excellent room and fantastic restaurant

Lovely few days here while visiting for a conference, bar had loads of choice, tapas meal was lovely and breakfast was great. Room and bed was comfortable. Highlight was the staff... From beginning to end they couldn't do enough and were excellent hosts. We'll be back!

Everything was clean and the staff were very friendly. However, the hotel was in need of decorating, particularly the carpets on the stairs. Very central and convenient for shops and culture.

The room was clean. However the tap was loose in the bathroom. I had originally booked the room with the bathtub but was given another room when I arrived. The reconfirmed with the manager and the room was changed.

Room very comfortable and staff extremely friendly and welcoming.

Extremely comfy room! Incredibly friendly and helpful staff! Delicious food and serves my favourite beer! Can not wait to return

Accommodation and food were excellent. Staff were really nice and friendly

The room at this location was stunning, fully authentic of the 17th century with a modern day feeling. All the staff we engaged with were police and welcoming and made us feel comfortable. It was our first time visiting Stratford for our 10th anniversary and it was a time well spent.

Friendly staff, nice room & shower, lovely comfy beds. Lots of choices for included breakfast. Great location.

Central but needs money spending on rooms

The location was great and the building was old and well maintained. Room was comfortable and clean.

Great stay…clean room and courteous front of house.

Lovely building with lots of character and nice ambience. Very central to the town and easy to access the theatres. The supper and breakfast were beautifully prepared. The piano player in the restaurant was an added bonus. The room was comfy if a little chilly as the radiators were not working properly (an extra blanket would be good). The logistics of staying overnight were slightly tricky but the park'n'ride proved a cheap option and not too far away.

Lovely large room

Excellent hotel & Room and we had amazing service with a warm welcome and goodbye