Overall Ratings & Reviews Swan Hotel Thaxted by Greene King Inns

Really nice staff and comfortable

Great place for me whilst working locally, this was my second stay and both times I have had excellent service and a very comfortable stay. Great location, lovely village.

This hotel is only a few minutes walk from my daughters home. Food is very good

Service was good, food was good and the room was lovely

Another great stay - Wifi could be better given the lack of mobile signal in the area but it did work. The hotel is excellent value for money

Small but lovely rooms and very up to date bathrooms. Service was very good too

I was very disappointed that I had to pay extra for breakfast. The lady at the desk was rather abrupt!

I enjoyed my stay, I stayed a few years back and had a good experience, so chose to go back. My room was clean, and well equipped. The food offer is good and reasonably priced. The breakfast menu has some good options. The staff were great and I found the locals welcoming. Overall it was a great experience

Lovely, comfortable pub with great food.

Great staff and a lovely pie for the evening meal. The room was comfortable and warm with a good bed. Only slight negative on the room was the bathroom smelled (village plumbing I guess) and was a little cold as the window didn’t close properly. Breakfast was OK too.

a lovely , location for a great family get together. Overall the assistance and staff where very professional except at table service, which was a bit short of the necessary standard. perhaps some of the waiting/serving staff could be trained to a more acceptable standard.

Staying over for a flight, lovely place but further from the airport then I realised

Great check in, nice room, and good food served in the restaurant

All good nothing to complain about.

Bedroom was a little bijou, but nicely decorated and en suite was very clean. Staff lovely. Breakfast was slow and a bit haphazard.

Lovely hotel ( reminds me of old coaching inn) the room I stayed in was a good size, clean and comfortable, and had everything you could need with both a bath and shower, breakfast was delicious with lots of options, and the bar/restaurant welcoming and all the staff I interacted with were knowledgeable and friendly Even though it was a little further than I wanted to stay I will be back because of the whole experience

oldie worldie

Noise from the road but mainly in the morning.

Great hotel. Restaurant and bar below which was busy. Free parking at back of hotel. Bedroom was very clean and comfy and a size. Pleasant staff Would stay again if in the area

Good little room. We stayed during the heatwave and the room was without the AC so it was hot. Lovely bathroom, clean and spacious. Service was nice and helpful but getting a breakfast in the morning took longer that expected. But it was tasty!