Overall Ratings & Reviews The Hafod Hotel

Hotel was very nice Rooms good Fresh towels and products every day Area with the waterfall was so nice and the steam train was fun too Food for us was not great Staff was not sure or didn’t know about items on the menu

Lovely hotel, friendly staff we went half board for 2 night's . Plenty of choices on the evening menu menu and cooked breakfast. Great location to stay ,we went on the steam train to abwrwrstwith forgive my spelling ,didnt get round to the walk but a good excuse to come back .

The views are amazing

Parking was awkward

Perfectly located and lovely room! We felt very well looked after!

I had high hopes for the Hafod, but unfortunately, my experience fell short of expectations. What Went Wrong: Firstly - we booked a superior room which we expected to be of fairs size and a couple of days before check in I contacted the property to ask if we could be allocated a room with a bath tube they said they could accommodate this however when we checked in we were given a small box like room and the bathroom was very small and narrow to navigate. I couldn’t justify the money we spent. Secondly, the room had no air conditioning which is understandable but the room was unbearably hot even with the windows and shutter open, Lastly - we had night hopes for the bar and restaurant however we were left very disappointed there was no atmosphere and a very cold welcoming. When asked what time the bar was closing we were told 9:30. However at 10:00 when looking for a staff member we were told that all the staff are in the bar area having a drink which they were and we were made to feel intimidated to walk in as they had shut the door around them. Food was very disappointing the New York strip was inedible. Final Thoughts: I’m disappointed and hope this feedback helps others make an informed decision. I also hope the company considers making improvements to avoid similar issues in the future. Considering the money we spent on the room and food.

Great location and lovely renovated building. Staff were great and food was good. "King" size bed felt a bit small, but the valley view made up for it!

Wonderful hotel, room was clean, we had a room which was facing onto the Valley, was nice, Staff so friendly & helpful,. We had nice evening meal in restaurant, good value for money. Definitely recommend this hotel to stay or to pop by for a bite to eat or some refreshments. Close to Stram train & Devils Bridge.

Friendly staff. Nice decor. Room and bathroom very pleasant but needed somewhere to put baggage

Very good view

The manager was fantastic so friendly and helpful, the food was excellent atmosphere wonderful everyone made you feel at home The decor was done really nice,the bedroom very comfortable with stunning views I will return but would specify first floor as the stairs rather steep and no lift

Beautiful old inn

Great stay. Lovely property

Quirky and fab. Bit rough round the edges and needs a thorough clean! Our carpet was very stained and the bathroom had black mould. Lovely and super-young staff, great food, noisy kitchen - loud music and singing which was slightly weird. Overall a good experience.

Loved the hotel ambience, friendly/efficient staff and room was warm, well equipped and comfortable. Bathroom was very warm and great shower in minus temperatures.View from 1st floor front window was picturesque and the dining room and breakfast rooms spacious and comfortable. Excellent stay, we will return. Breakfast and dinner ample and good standard. Perfect 2 night vacation.

Started off as a one night stay but enjoyed it very much and extended it another night. Lovely place in a fantastic and beautiful location. food was very good, especially on a Sunday when they do a fantastic roast dinner it’s a must if you get a chance. The service isn’t the fastest but have patience it’s worth it and I wasn’t in no rush.

Very charming place, to spend a nice time the hotel is great with food and service, interesting places to explore, I recommend this place with all my heart, I will definitely come back there again

Fantastic staff, great food, comfortable room with lovely view. Thoroughly enjoyed our stay at this hotel.

Very peaceful Being lulled to sleep by waterfall Friendly staff Lovely room Great food No lift ! We were on 3rd floor Need a shelf in bathroom to place toilet bags/ toiletries A magnifying mirror would be handy for shaving/doing makeup Lead for hairdryer too short to reach mirror in bedroom

Another great stay at The Hafod. Comfortable rooms, great food and service