Great budget place to stay overall! Quick air conditioned ride into London on the Elizabeth line got us everywhere we wanted to go. Pros: Very clean room overall and seemed recently renovated. Air conditioning was EXCELLENT! Bathroom in particular was nice, great shower and the light up mirror was a nice touch. Staff was incredibly kind and helpful bringing us towels and extra coffee milks when we asked. Also allowed us to check in early for free which was very much appreciated. Controlled access is different than most places, but made us feel safer than other hotel experiences. Cons: Really could have used some bigger towels and more pillows. Small things that would go a long way. Sound traveled easily and we could hear other guests frequently opening, closing, and locking their doors at weird hours. Not the fault of the staff at all, but something of note if you are a light sleeper. The building has an elevator, but some rooms require going up a few steps even after the elevator so better to ask ahead if you have any accessibility needs.

Perfect for what I needed. Good location, secure and clean.

Spotlessly clean rooms, location, quality of decor and bedding.

Good reception service

Very good in all aspects

Good

Very odd that every time I left the hotel they asked me to leave my key at the front desk and recollect it when I came back. I was very skeptical and have never been asked to do this at any hotel I’ve stayed at across the globe. Not a fan of that. The mattress was hard and the pillow seemed old. Single room was small, but reasonable for what was paid. Aside from that, it seems like it was recently renovated. The location is very convenient- just steps outside the station for the Elizabeth line. Close to restaurants and small shops. Lift available. 24 hour front desk and the locked door that you have to buzz to get in helped the location to feel more safe.

Executive room booked , very clean , recently refurbished a little small for a double bed . Very tidy and presentable .

Great

We was greeted with great warmth helpful hotel was splendidly clean room beautiful excellent would recommend anyone to go there

Os funcionários era ótimos e prestativos, todos os pedidos feito por mim eles atenderam prontamente!

A equipe era muito prestativa 😍