Loved the location and the relaxing rocking chairs outside. Bed was comfortable but the cleanliness of room was very lacking. I prefer not to see hair in the bathroom on the floor or in the tub. Sweep room thoroughly prior to mopping. Management needs to do inspection after cleaning make sure standards are kept.
Margaret
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Buffet breakfast was upscale.
Lisa
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location to activities.
John
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice size room with a great view of the lake. Clean and comfortable bed. The breakfast was pedestrian and feel of the building was comfortable with seating on the lake side. Great place for walks with trails around the lake and ice cream across the street. Second time we have stayed here and would come back.
Dennis
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Could be much better. We were told room had a safe. No safe. We were told someone would come to the room to check it out. No one came. We were told no room cleaning but towels would be picked up if we left used towels in hall. 3 nights passed and no one ever came by. We went to front desk to get towels. They didn’t have any. What?! Came back later and they had some.
Hated to write that because the building is new and in a great location. Such a huge investment in that yet seemed to be lacking so clearly on some basic service points.
Lots of room for improvement. Step it up team!
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ann
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wished there had been more restaurants within walking distance. We found a Crepe restaurant that was very good.
Teresa
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The pool was about a mile away and charged $30 for three people, plus $3 to rent towels 🙄
TV went out ant 7:30pm and instead of replacing it they wanted us to pack up and move at 9:30pm.
It was a nice hotel otherwise but these things dampened our spirts.
Patricia
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Quiet property on the lake with several amenities makes this a relaxing vacation spot!
Scott
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Lake Junaluska is like Heaven on Earth. The Terrace hotel was comfortable, clean & the lake view was incredible.
Billy
Friends and Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Nice place for a weekend family trip when visiting this particular area. Everything was clean and property is kept in good condition. Good breakfast area, with views of the lake.
John
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The Terrace is a most wonderful place to stay. I look forward to returning again someday soon.
Delmarva
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
First experience in the area. Love the tranquility! Will stay again
Roseann
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The room was excellent and the view gorgeous. This was our 2nd stay at this location and we’ll be returning.
Laura
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing views of the lake and mountains, very peaceful sceneries
Roseann
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
We love this hotel. It exceeded our expectations in every way. We’re booking another stay when we get back home.
Christian
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great stay- Gorgeous views.
Anthony
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Liked the view the best very peaceful setting
Barbara
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Always quiet, safe, well-kept property, convenient to everything in the area.