Overall Ratings & Reviews Castaways Resort Studios

Check in information was never emailed to me. We needed to contact the property owner/manager to get the information on the way there. Next day, room service tried to come in and asked if we were not supposed to be checked out. But we still had two more nights to stay. Then the second day one couple tried to open our door while we were in the room. They insisted that the room is theirs as if we were not supposed to be in the room. The management assigned them to our room while we still had one night to stay. Check in time is 4 pm but the management leaves the property at 5pm and the property is locked after 5pm. If you want to check in after 5pm, you have to wait outside till some other guests come out the door and you have to ask them to let you in. The check out time is 9am which I find it very early. The property is not dirty but very outdated. There are lots of wear and tear. AC in the room does not work well and very loud. Since it does not work well, it's running all the time and it never stops to keep the room at a decent temperature.

Good place to book if you’re looking for a bargain. Beachfront property. No bugs or pests seen. Just don’t expect a large luxurious room on a small budget and you’ll be pleased. Having to use a key each time you want to come up from the beach (instead of a gate with a code) was a huge inconvenience for us, especially when they only provide one key. If half only want to go to the beach and other half wants to go out to dinner…only one group will have a key to get back in. Only half of the messages I sent to the host was answered. Keurig didn’t work, was told replacement would be brought to us but that never happened. Overall it was a pleasant stay with a beautiful view from our balcony

Loved the ocean view from the room-great access to beach thru security door-great hot water shower pressure-comfortable beds-tv had Netflix-great location to dining

Pool not open

No pool and over priced for a small room

The room wasn't that bad, quite good equipped with a stove and microwave. BUT although it should have been a smoke free area, some folks were smoking in their rooms and the air was transported to our room via A/C. Furthermore, the ground floor was dusty and not well cleaned. Thin windows didn't keep the street noise outside of the building.

When I made the reservation there were lovely photos of the pool and the beach. Everything is under construction. No pool and no access to the beach. When I contacted the contact it was pretty much who cares. The pool was not listed in the amenities yet is the prominent photo showcasing the property. It clearly states walk to beach. We couldn't enjoy our television because the unit next to us had theirs blasting. The bed is obviously so used that when you go to sit it literally sinks several inches. I travel quite a bit and I have never left a bad review. My needs were minimal, just a place to stay while work was being done at our home. Even the Keurig didn't work!!! I think if my concerns would have been addressed in a professional manner I would have let it go. There should be compensation due to the misrepresentation of the property. I would never recommend this property. As stated in the previous sentence I should be compensated for no pool and no beach access which were clearly depicted in the photos. Expedia should be ashamed.

This property is no a hotel, I couldn’t stay there because their were anyone at the reception, there is not customer service phone number after hours, this is the worst experience and expedía wash their hands, they only care about your money and they don’t help you

Everyone in the area is very friendly

Overall stay was wonderful but owner completely stop communicating after check in thought it was a little odd but management was very accommodating and hospitable!!

They have pictures of a pool in the ad but the pool was empty with yellow police tape around it. The beach entrance was closed and had yellow tape around the broken stairs. We ended up staying at another hotel.

Do yourself a favor. Run from this place. We left a day early from this hole in the wall place. Host was fine. The room was a mess. Trying to reach owner but no response. I tried to get in touch with this Booking website and no one has replied back. My advice don't even think about this mess.

Pool under construction and no beach access

The place was very nice but they were in the middle of construction to rebuild after a storm currently has no beach access or pool. Great accommodations otherwise.

Was under construction no pool No access to beach do had to fill with workers working in the moo

giving my review based off of the condition when i stayed. (under construction) staff was great super friendly and very helpful. condo is being remodeled. heard nothing but carpet ripping all day Saturday and a Vacume running all morning Sunday outside my door in the hallway.

Never got the room the room was double booked and I was still charged and never got a response from the owner or hotel.

THE BED WAS DEFINETLY WORN OUT NEED NEW ONE. THEY SAID NO SMOKING BUT EVERYONE AROUND SMOKED AND THE SMELL WAS HEAVY IN THE WALKWAY. WE HAD TO TAKE OUR OWN TRASH OUT, AS ADVISED. ITS A HOTEL THAT WAS CONVERTED TO A CONDO. IT WAS COZY ENVIRONMENT THE PEOPLE THAT WERE AT THE F RONT DESK WAS VERY SWEET.

We enjoyed our stay . It was really clean and comfortable. We love the view of beach. The only thing I could suggest it to have a mop and broom. Thanks for allowing us to stay looking forward to booking in the future

Everything was great. We enjoyed our stay!