Hôtel & SPA Napoléon

Explore Hôtel & SPA Napoléon
9.2
Exceptional
From 111 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews Hôtel & SPA Napoléon

Number of reviews per page
20
40
Top reviews
noel
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. The air could be a touch cooler in the summer.
Antoine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel in the midst of Fontainebleau and in walkable distance from the chateau. We will be back!
Meghan
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The water was cold, the shower head was cracked, and the bed was rock hard
Micaela
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was great. Staff was awkward (concierge, front desk and bell man were all the same person) and they do not have parking onsite. You have to walk to an underground parking garage to which they will give you a parking voucher. Although they have an hotel restaurant, the restaurant will not charge meals to your room (be prepared, bring your wallet).
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François-Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything was great
Inès
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Tout était parfait sauf la douche l’eau était froide avec peu de pression
Arnaud
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with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Très bien placé, mais chambre un peu petite. Mais personnel très serviable
Benoît
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Hôtel très confortable, très bien situé. Excellent petit déjeuner
Joseph
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

It’s great to have a private yard for my room.
Mary
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

We had a very pleasant stay.
lawrence
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10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Outstanding property. Had a courtyard patio, which I would highly recommend. Great location: clean, beautiful, great service. Didn’t want to leave.
Jia Yu
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Business
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The staff was excellent and very helpful! Quiet, convenient and clean. Would definitely return again in the future
Heloisa
icon-with Partner
with Partner
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Amazing hotel! Centrally located & very comfortable!
Frances
icon-Leisure
Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The staff was wonderful
Dominique
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8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Très bel hôtel, un personnel fort sympathique! Je recommande !
Gregg
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Superb pool, good lounge.
Dominic
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Slightly disappointed , on arrival no spaces free for spa ( had to book in time slot apparently??) So didn’t visit . Room was a bit small & paid extra for balcony which was pointless in winter months !! Good breakfast.
Cole
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Lovely stay, great spa, and friendly staff
Wafa
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Une escapade en couple tant attendue après l’arrivée de notre 2eme enfant. Plan de garde assurée, une nuit d’hôtel et spa réservés, on arrive, je prends une douche, il n’y avait plus d’eau chaude et la douche était bouchée, on s’est retrouvés avec de l’eau, mais vraiment une bonne grande flaque d’eau dans la salle de bain. On appelle l’accueil, l’agent de maintenance arrive rapidement et constate qu’il faut qu’on change de chambre. À peine l’agent de maintenance sorti, l’agent de l’accueil nous appelle pour dire qu’il arrive pour nous accompagner à notre nouvelle chambre. En 20 secondes il est là. Super la réactivité, il n’y a rien à dire. Le souci c’est qu’il était vraiment là, dans notre chambre, le temps qu’on remette nos affaires dans la valise. On a dû lui demander de se décaler pour pouvoir passer ou ouvrir l’armoire … C’était très gênant pour nous et indélicat de sa part. Passons à la chambre suivante maintenant, qui au lieu d’être meilleure pour rattraper le début pénible, avait une vue sur rue (la première avait une vue sur la magnifique terrasse de l’hôtel. J’ai eu le malheur d’utiliser le sèche cheveux, et l’air sorti du sèche cheveux a fait partir toute la poussière qui était sur l’armoire sur ma tête et sur le lit. Bref, je pleure mes 224€ dépensés pour cet hôtel, l’occasion rare de nous faire garder nos enfants qu’on a gâchés dans un endroit pareil. Pour la gouverne de l’hôtel, on nous a offert 15€ de parking …
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Joao
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A localização do hotel é excelente mesmo em frente do palácio de Fontainebleau. O quarto era bom e limpo. Restaurante e bar com um serviço e qualidade exemplar. Infelizmente o spa tinha um custo adicional e obrigava a reserva o que impossibilitou o seu uso.
Number of reviews per page
20
40