Overall Ratings & Reviews Crowne Plaza SHENZHEN FUTIAN, an IHG Hotel

Great place in the middle of Futian Shenzhen

Good location

Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!

Great hotel with fabulous breakfast buffet. All around 5 star experience.

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.

nice and clean!

Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.

Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!

Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.

I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.

This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.

And the food was great all inclusive

Great Location, clean and good size rooms, fast check inn, good service.

Recently renovated and complete breakfast

I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.

Stay was fantastic and staff were very helpful! Thank you to the bell service boys (eg. Caesar, Benjamin etc the whole crew!) for helping me get my parcels :) really appreciate it!

Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.

Good hotel, new and modern. Courteous staff with at least broken English, no problem with communication. Walking distance to a huge shopping centre and subway. Lots of eating choices. Definitely will return.

It was just OK.