Holiday Inn Express SUZHOU NEW DISTRICT by IHG, an IHG Hotel

Explore Holiday Inn Express SUZHOU NEW DISTRICT by IHG, an IHG Hotel
8.4
Very Good
From 35 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

8.2

Traveller Reviews Holiday Inn Express SUZHOU NEW DISTRICT by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff are friendly and helpful. Property is great for the price and convenient to shopping and dining.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

It's a really awful experience!! I booked two rooms, air conditioner for two rooms are not cooling at all. Outside temperature is 37 celsius degree, in the room is 29 celsius degree. It's really hard to stand in such a hot & humid surrounding in your own room. I didn't get any practical solution even ask front desk to do something. All I get the answer is in the late night hotel staff said they can arrange one room only. What a small chance it'd be happened the same problem in the two different rooms. If they can't prepare the room facility well, they shouldn't arrange such a kind of room to customer! Air conditioner is a necessity facility.
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Maximilian Urio
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The king size bedroom was perfect for my experience, also room, bathroom and bedding are most clean changed every day. Dining and breakfast was brilliant.
Verified traveler
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The location was great In or beside the Paradise Mall. Difficult for Didi taxi to find the pick up point.My Wifi didnt work, as my name was rehistered without spaces, and I was trying to log in as per the documentation I presented.Breakfast was very local fare, and served tepid.Very much self service and very basic.Bed was comfortable.Room could do with finer cleaning touches....vacuuming, and washing or polishing of vacuum floor...i.e.signs where drips or dribbles dried into tiles. An iron in the room would have been useful. No information book on things to do or see in Suzhou.Not ‘foreigner friendly’. Very very basic.Noisy guests and children using corridors for play early in the morning. I guess that is beyond the control of the hotel.
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Great
Verified traveler
10.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

The breakfast is excellent... The quality is beyond our expectation!
CHAN
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Within expectation
Kevin
8.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

This is a new hotel in the heart of Suzhou's rapidly changing New District. It is adjacent to a new spiffy shopping mall with many restaurants (including western staples such as Starbucks, Burger King, and others), a below ground grocery store, movie theater, and plenty of other shops (even a rather pricey Thai massage place if you have a mind to - - save your money and go across the street for a Chinese massage instead). The hotel is nice, the breakfast buffet is awful, but the room and bed were clean and comfortable. Again, a new hotel, so at this time (2018) there is no obvious wear and tear that one might find in most hotels. Very near a metro stop (Tayuan Lu) and several bus routes on Tayuan Lu and Shi Shan Lu, it will be easy to get from place to place from this location. The only thing that ruined my stay was a busload of kids who stayed over night and were running up and down the hall screaming and slamming doors. After complaining, they quieted down.
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Tomomi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

支払いが二重になってた
Mitsunobu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

塔園路駅から徒歩で約10分のホテルです。ロビーは7階にあります。ショッピングモールが隣接しているので、非常に便利です。朝食もとても美味しかったです。洗濯も自分で無料でできます。
Ta Chun
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

房內空間太小, 即使兩人住也感到擁擠. 除了小之外, 還略顯老舊. 唯一好處便是樓下即是天街商場, 逛街飲食很方便.
Minghui
6.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

总体感觉一般
CHIHCHIANG
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

這間飯店位於蘇州鬧區天街,離景點寒山寺,虎丘,天平山都相當近,房間隔音也不錯,以CP值來說不錯,疫情當前房間都有酒精棉片,真的是很貼心
Jeff
icon-Business
Business
8.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

房間打掃乾淨 惟房間小了一點
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 276 week(s) ago

Hotels.com verified review

シャワーの水圧が低すぎる
Jing
6.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

酒店地理位置不错,生活设施便利。内部房间噪音较大,设施较为简陋,但比较新。酒店人员服务意识极强,非常Nice。早餐不错,停车便利。办公区域基本属于没有,房间和卫生等都非常干净整洁。房间中有一点怪味,大概率由于在机房旁边的缘故。总体体验较为一般。希望日后酒店可以注意房间中的异味。
Verified traveler
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

朝食があまりおいしくなかったです。
Verified traveler
6.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

wifiの設定が困難であった
Eunji
10.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

cozy hotel, good location to a shop, market and restaurant! nice hotel
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