Hampton Inn and Suites Chicago/Hoffman Estates

Explore Hampton Inn and Suites Chicago/Hoffman Estates
8.2
Very Good
From 975 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.4

Service and Facilites

8.4

Traveller Reviews Hampton Inn and Suites Chicago/Hoffman Estates

Number of reviews per page
20
40
Top reviews
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was pet friendly, room was very spacious, very quiet. Room and beds were very comfy and clean. Only thing is we found a pair of dirty underwear behind the tv.
Christopher
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly, room was exceptionally clean and comfortable.
Bridgette
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Allow dogs…barking dog woke us up at 5 am
Alehegn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a family vacation and my family loved the rooms and breakfast.
Verified traveler
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We tried calling multiple days in a row at all hours of the day and night to extend our stay before our trip and no one ever answered. Breakfast was subpar with very little space to eat at. The beds were uncomy and the water took a long time to drain out of the sink wich bubbled into the bath. Pros: we didnt use the pool but it looked clean! Oh and all the elevators and ice machines were broke for the four nights that we were there....
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Anita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed several times. Always pleasant.
miesha
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms are great my kids really enjoyed the breakfast and the pool and I agree everything was perfect.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, very spacious. Great service.
Rosemary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and quiet
Wendy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Laundry was $1.00 for washer and $1.00 for dryer. Laundry Room was small but appreciated this service available to us.
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice!
Loan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The front desk staff was very helpful, he let us changed a different room as the first one was not cleaned well from animal odor
angelica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved it the best 4 nights! And amazing breakfast
james
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Close to the Now Center
Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The gal that checked us in was very nice and welcoming
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to everything.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This was just a quick stopover for us, but the bed was comfy and the shower was extra nice. The continental breakfast had my favorite, sausage and biscuits, plus all the usual fare.
Omyma
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean quite property we loved our stay.
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was not very friendly. One evening desk clerk made eye contact and quickly looked away. They were not welcoming. Breakfast was ok.
Karie
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Due to the property's phones "being down" for multiple days, we were unable to contact anyone ahead of our reservation with questions. They did not respond to multiple attempts to message them through Expedia. The front desk woman was extremely unhelpful and unprofessional. My family was not able to check in to the hotel. The front desk woman offered no options or help for our issues or concerns. She refused to speak to me through a cell phone that was offered. When I arrived in person, the staff member repeatedly stated that because we booked through Expedia, she could do nothing for us. It was a horrible interaction and I hope no one else needs to experience that kind of customer service. I am a Hilton Honors reward member and was still treated this way. I paid for the hotel room in full and was never allowed to check in. If you're looking to book a hotel in the area through Expedia or a third party website, do NOT book this Hampton Inn. You will likely be treated very poorly.
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Number of reviews per page
20
40