9.0
Exceptional
From 322 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about Vivotel Hotel
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Distance to City Center (27)
Bedroom (25)
Staff Friendliness (24)
Accessibility (23)
Ambiance (23)
Bathroom (23)
Room Space (19)
Hotel Area (19)
Surroundings (18)
Check-in/out Time (17)
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Traveller Reviews Vivotel Hotel

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40
Customer reviews
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Rudiyanto
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Clean, comfortable, close to the food court and DC Mall.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
Very friendly staff and very easy to check-in and check-out.
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A***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Close to Nagoya, but the breakfast is so-so and the rooms are quite small.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Highly recommend this hotel.
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F***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is very comfortable, the service is friendly, and the location is strategic. The room was very clean.
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Accommodation's Reply
07 Oct 2026
Dear valued guest, Thank you for your positive review! We are delighted that you enjoyed your stay at our hotel. We hope to welcome you again and provide you with excellent service in the future.
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D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Convenient, not far from Nagoya foodcourt.
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N***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is nice. The staff is also friendly. Breakfast isn't varied, and by 9:00 it's all gone.
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and very helpful at check-in.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The staff is friendly, the room is clean & comfortable, thank you.
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1 people find it helpful
Accommodation's Reply
07 Aug 2026
Thank you for your review. We are very pleased and encouraged to improve even further. We hope to see you again and serve you again on your next visit.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Check-in was easy, friendly, the room was clean & comfortable.
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1 people find it helpful
Accommodation's Reply
10 Aug 2026
Thank you for your review. Your comfort and satisfaction are the driving force of our team. We hope to welcome you again soon.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Very good, friendly service.
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laila l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good, fragrant, clean, highly recommended
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Eka M. K. S.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 18 week(s) ago
The room was clean, but not soundproof. One night at 3 a.m., I woke up to someone revving a motorcycle in front of the hotel, drag racing. The sounds of people laughing, talking, and revving were very audible. It lasted for about 30 minutes. I called the receptionist to ask for help in reprimanding the drag racers, but they told me it was just a passing motorcycle. My room faced the street, and I saw a group of people drag racing back and forth in front of the hotel. Next time, please help out and reprimand the drag racers; they're really disturbing your rest at 3 a.m.
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good hotel. Good staff. I'm satisfied.
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Accommodation's Reply
27 May 2026
Thank you for your review. We are very glad that you were satisfied with our service.
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Santi M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
For some reason, I prefer room 117 over the one above. My favorite room is its cleanliness, unlike the others.
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F***l
icon-origin-TRAVELOKA
8.1
/10
Reviewed 23 week(s) ago
The room has no shoe limit so the floor looks the same everywhere, there should be a clear limit so that previous visitors don't walk in with shoes again so there is a sacred boundary, and if you don't wear sandals in the room, the soles of your feet will become dark or dirty because there is no boundary. Then for breakfast there is not much variety, only fried rice, rice noodles, and fruit, and even then there are not many choices. If you just want to sleep, it's still worth it, so it's better to take a room without breakfast.
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1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
Nice hotel, good service.
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S***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 29 week(s) ago
I stay here often. Usually the bathroom is clean, but this time it wasn't. Hopefully, it will improve in the future.
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Accommodation's Reply
13 Apr 2026
Dear customer, thank you for leaving a review and feedback. We will forward this information to the relevant team to take further action. Thank you.
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r***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 31 week(s) ago
For a property that's still relatively new, it should be well-maintained. However, the bathroom was dirty, as if it had never been cleaned. It's such a shame.
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Accommodation's Reply
13 Apr 2026
Dear Guest, We deeply regret the inconvenience you experienced during your stay. We have shared your review with our team so they can maintain our cleanliness standards in the future. Thank you for your review. Best Regards,
Dita P. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
For transit it is very good, the facilities are quite good
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