8.0
Very Good
From 256 reviews
Provided by travellers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.6

Location

8.1

Service and Facilites

7.7

People often mention about Izi Cozi Hotel Kemayoran
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Staff Friendliness (42)
Bedroom (40)
Bathroom (38)
Ambiance (34)
Distance to City Center (32)
Accessibility (32)
Wifi (32)
Hotel Area (29)
Surroundings (27)
Activity Option (26)
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Traveller Reviews Izi Cozi Hotel Kemayoran

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40
Customer reviews
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 day(s) ago
The view is really nice because it's on the 33rd floor, but in the middle of the night there was a really loud noise from the room next door. It's a shame the room didn't have a doormat, and the Wi-Fi didn't work either. Other than that, the AC was cool, it was pretty clean, and the hot water was also on.
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Accommodation's Reply
20 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management.
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C***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This is my umpteenth staycation at Izi Cozi Hotel. The comfortable and clean rooms make me feel right at home. The friendly and professional staff make me feel appreciated. Special thanks to the front desk staff, Mr. Hatta, who made the check-in process more comfortable. Thank you also to Mr. Bayu for his excellent service during my stay at Izi. Highly recommended, and thank you, Izi Cozi team.
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Accommodation's Reply
20 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The location is very good, close to the Rajawali station (for those who are used to it). The staff is friendly and check-in is fast. The chat with the receptionist is informative. You can get free wifi. The room facilities are worth it for this price. The AC is cold, the water heater works, the bathroom is clean. The only amenities are 1 bottle of mineral water and 2 toothbrushes. The downsides are that there are no mats and towels provided (you have to ask for them first by chatting with the receptionist), the TV remote is really annoying, there is no Netflix (even though this is what is expected), both night lights are dead, it is not soundproof (at night you can hear people talking outside, thumps above, knocking beside, and loud music). In conclusion, it is recommended for those who are just staying for a night or two.
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Accommodation's Reply
20 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable because our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously, and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management
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K***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The room is nice, the only drawback is that there is lift access and a key to enter.
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service & welcome was very good and Mas Hatta the receptionist was nice
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
It's quite comfortable for a budget hotel, but the mattress doesn't seem to be so flat anymore so it's like a dent in the middle. That's all the rest is good. Maybe I'll book here if I go to Jakarta again
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Accommodation's Reply
15 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management.
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Nara A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is conveniently located for shopping. The ambiance is comfortable and quiet, as it's located in a quiet neighborhood. It's clean and has a swimming pool. The food is quite tasty, and the price is very affordable and worth it. The friendly staff helped with check-in and check-out. Thank you, I'll be back.
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Accommodation's Reply
11 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's quite clean, but the sheets still have stains on them.
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Accommodation's Reply
12 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management.
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m***l
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Fast service, clean place, there is a swimming pool, you can relax with your family. There are many types of rooms, you can choose according to your wishes. For the TV, if possible, all of them are smart TVs, because this time you can't watch Netflix or YouTube.
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are delighted to hear your positive feedback. We look forward to welcoming you back in the future and providing even better service. Best regards, Management
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and the room is also clean and comfortable.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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L***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room is nice and clean. The bathroom is clean. There's a bathtub, which is nice for relaxing. But please pay attention. There are no towels. There's no soap. There's no trash can. There's no washcloth.
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2 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are delighted to hear your positive feedback. We look forward to welcoming you back in the future and providing even better service. Best regards, Management
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ZIKRIA F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff and clean rooms... Overall, I highly recommend trying to stay here.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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Hendro H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 3 week(s) ago
There is only one towel in the room. I asked for another one for each room because I rented 2 rooms. I asked for one 4 times and they didn't give me the AC remote. There wasn't one in 1 room.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management.
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a***t
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is clean, newly renovated too, the facilities are more comfortable for resting, if you are on holiday in the North Jakarta area, Izzicozi is the most comfortable place close to Ancol, the station, the mall and Transjakarta.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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I***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Hmm, it's pretty okay, but the AC isn't cold, it's really hot in the room, and when I first entered the room, the floor was dirty, there were still shoe prints, there was only 1 towel, and there wasn't any drinking water in the room (I don't know if it wasn't provided or what).
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management.
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Yudha M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The actual room is as pictured, with a smart TV, a balcony, and a great city view. The downside is that you have to ask the receptionist for card access to the elevator. There's only one elevator and it's hot. The hallway is small, like a boarding house, and there's no bathroom mat. But overall, it's worth it: the spacious, cool, and affordable room.
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management.
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V***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The location and room were great, and it was large for the price, and it had a balcony. However, there were 3 baby cockroaches in the room. The elevator was also uncomfortable, as there was only one elevator to the floor I had booked, and there was no air conditioning or ventilation in the elevator, making it very hot. Access to the elevator also required an access card, so when there was no attendant on standby at the door, it was a bit of a hassle to call.
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Accommodation's Reply
30 Jul 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management of Izi Cozi Hotel.
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I***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The service was fast during check-in and check-out. There was a bottle of mineral water, soap, toothbrush, towel, and a doormat. The room was quite spacious, clean, and comfortable, with a balcony and a beautiful view. The only real shame was that there was only one elevator, so we had to wait for half an hour. Furthermore, the elevator was incredibly slow and hot inside.
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and taking the time to leave an honest review based on your experience. While we love providing excellent service to our valued guests, we are truly sorry to hear that your stay was not enjoyable as our service did not meet your expectations. Rest assured, all your critical reviews are taken very seriously and we are always looking for ways to improve our service every day. Once again, thank you for choosing our hotel. We look forward to serving you even better in the future. Best regards. Management of Izi Cozi Hotel.
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a***t
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good service, swimming pool available, the facilities have been updated again, many renovations are a plus for visitors so they are more comfortable, the rooms are spacious, there is a balcony, the view is good, suitable for relaxing.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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Imam P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you for your service. Very satisfying, for the cleanliness of the room and comfort 😊☺️ To Mr. Irfan, thank you for your response, stay healthy, Mas 😇
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3 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest, Warm greetings from Hotel Izi Cozi Kemayoran! Thank you for staying with us and we are very happy to hear your positive review. We look forward to welcoming you back in the future and providing even better service. Best regards, Management.
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Number of reviews per page
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