Overall Ratings & Reviews iHost Suites Downtown Toronto

Beautiful view, it was clean! The oven didnt work but the where a littre baker that goes on the counter. I would recommand anytime

The security guards were less than helpful and had no care for customer service.

The rating reflects the individual unit I rented and its host. The larger property/building is fine: location, security, cleanliness. The specific unit was clean but we had several issues. I messaged Expedia and toilet paper appeared even though I got no response from about other noted issues like linens: towels were folded and returned wet and clean to the closet. The dryer did not work but we did not try the washer. Additionally, the tub was slippery and there were no grab bars. There was ONE washcloth. The sheets were pilled and one bottom sheet in the closet appeared soiled! The pillows need to be replaced. The bathroom fan was not functional. Lamps within the unit would be helpful. The problems appear related to the host’s specific unit. Security told us to contact the host when we inquired about problems.

Nice location, nice view. But Wi-Fi signal is very poor. Broken or missing binds.

Bedsheets were stained, probably washed , but not certain after looking closely. Check in was not explained in detail. We drove here as a family...and had lots of luggage. There was no explanation of where to park, load, unload and park. Security tried to contact the property manager to see about parking in the garage, and they did not answer the call. You need a fob to access doors and elevators and that was in the room, so we wasted more time dragging luggage around, then having to go back to security to give us access to ride the elevator, open building doors, etc. The location is great, the views are amazing, the check in process was terrible, and stained bedsheet was gross to think about.

Disappointed

The location is perfect any hockey, basketball, and baseball games. Nice view and very clean.

Left us with one piece of tissue. Dirty coffee pot. No can opener. Dishwasher pods were kept with eating utensils. Not sanitary.

Amazing view

We were double booked so another group had already checked into our room we arrived. Our host was unreachable by phone or through Expedia until the security guard agreed to try to get a hold of him for me. When the host finally got in touch with me, he could not find another room for us. Fotunately Expedia was eventually able to find a room at another location nearby, but it took quite a bit of time since most places were already booked up.

Property was as expected - small, basic apartment but that was all I needed or expected at the price. Very nice view of the lake and very convenient to the waterfront, CN tower, Roger's Center and Union Station. Gave only 4 stars as there was no coffee for the coffee maker and very limited towels and blankets. No big deal but not "excellent" either.

All the information needed to access our rental was very easy and straight forward. And was a wonderful stay

One elevator being down was a bit of a drag.

The bed was very Low and small. It was very hard

Clean. Great view.

Perfect location for a short Toronto downtown visit

What was intended to be a convenient place to stay so we could take our mobility challenged child to see a concert nearby, turned into a nightmare! The host received the additional payments for the cleaning fee and the parking, and I received multiple confirmation message from the host including all checkin details a day before my arrival. Upon arriving I discovered that they had double booked my suite, and it was already occupied. At this point the only option available was a hotel 40min away, which caused my daughter considerable discomfort as we had already been in the car for 4 hours, had no time to rest before the concert, and had to spend more time in the car afterward before having a place for her to rest. What was supposed to be a nice family event turned into an overall crappy experience, all because this host can't manage their affairs.

stayed there for a night and it was great.clealiness is good, area itself is excellent coz u can see the skycrappers surrounded and a glimpse of the bayshore..

I was part of a system error that overbooked the property. Communication was slow in the beginning but quick after I had to leave abruptly. It was a huge inconvenience as I was traveling with my 1 year old. I requested a refund and would probably never use or recommend this place to anyone.

A nice, spacious accommodation option right in the heart of Toronto. The condo had an amazing view and all the necessary amenities.