Overall Ratings & Reviews Kingston Hotel 1 @ Bukit Bintang

The location of hotel is very strategic. Its located not far from Sungei Wang Plaza. Its just 3 minutes by walking. The hotel also near with MRT station, its just 1 minute by walking. There are about 5 money changer shop around this hotel.

More improved and added, even better

The hotel is clean and close to everything. If you want to go to the Pavilion, you can just walk. It's the best.

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Great location, spacious twin beds, good AC and water heater. Unfortunately, on our first day there were no towels, tissue was empty, and no bathroom mat. Had to request these at reception. No in-room phone, so we had to go down for any needs. Stayed 3 nights, but room was never cleaned. On the last day, a charger went missing, but thankfully the night staff was very helpful and found it. Day reception was less responsive. Please keep the CCTV on level 4 active for security. Also, hotel name on Grab is different from Google Maps — should use “Sungei Wang Hotel” to avoid confusion.

Hotel has a very good location. For a minimum price, I think every penny is worth it.

Very bad. I do not recommend staying there. The CS is very rude. Everyone who checked in got angry and at 4 pm they still could not check in and gave the excuse that there was no room.

nice and clean hotel room. comfortable atmosphere

Friendly staff, comfortable room, many food places here

Overall all staff nice and friendly, excellent job and hospitality. Next we are coming here and recommended.

Staying here is very close to tourist attractions, the hotel is nice and clean, it is really worth it for those who go to KL and want to stay near Bukit Bintang.

This is my second time staying here, the place is very strategic, comfortable, clean. For the food I have never tried, next time come here again.

The first staff is not friendly, the second staff is friendly. The room is very minimal, the shower can't be turned on, but for those who are on a budget it's okay. Strategic location.

The only thing that I like about this hotel is the location near alor street and MRT station. I'm booked the room with large bed, but they give me twin bed and doesn't informed before. The air condition is so noise.

Use a deposit of RM100, it will be returned upon check out. Very close to the mall and culinary places.

clean room, unfriendly staff, room had to be asked to be cleaned, stayed 2 nights but tax was asked for 30 ringgit, while in the next hotel per night they were only asked for 10 ringgit for tax.

The water is not flowing. On the 2nd day, the room was not cleaned, even though it had been reported. So the equipment on the 2nd day was useless. I don't want to stay here again.

Great location at Bukit Bintang. Near Alor Street and Mon Chinese Beef Roti. The room is good, clean, just lack of amenities. Overall quite good.

The shower gel provided is not enough. There is no TV broadcast.

Should improve their service. No changing new towels for 2 nights stay due to their reasons. They should expected it could happened during Christmas time & be prepared. The location is strategic and many tourists came to ask for rooms. Should make it even better to give the foreigners good impressions.