Overall Ratings & Reviews Sofitel Noosa Pacific Resort

I was really excited to stay at this property but for the rate you pay per night i dint think the rooms are worth this cost and all with stained carpet and outdated rooms The lobby and facilities are great but the rooms ate very outdated , the tv and too small for the room Size and hard to view from the bed I spent a day of my stay there wiping up ants and also slept in the room one night after the room had to be sprayed for a 2nd time i also was disappointed to hear that the person who sprayed the room relayed to the manager there Wasnt that many ants when id explained id wiped a bunch of them Myself from the table and bar area that kept reappearing it had only been a few i wouldn't have said anything it was only after 24 hours of more reappearing that i said id like to i was offered to opportunity which i took to change rooms my next room was better and smelt a lot fresher then the first although was disgusted to see last night when i bent down in the bathroom to wipe water of the floor that only surface clean must be done on the toilets as under the rim in the bowel was absolutely disgusting and what looked like a build up of either mould or feacies The staff that work at the hotel though on the front desk were great but the only thing 5 star about the hotel is the service Big thank you to jade who was the only person i spoke to throughout the ant situation in my room who said sorry this has happened. i wasn't offered any small compensation for the ordeal

Beautiful hotel in a beautiful area

Beautiful hotel right in the heart of Noosa with exceptional service and spacious rooms.

It was a lovely relaxing stay! We will be back 😊

The service was excellent and foyer area ran with such high standard. The rooms however have not been updated since perhaps the 90's, decor and coverings very dated and tired. very musty smelling, we had to constantly have our balcony door open for smell.

Pool was great, staff great, great location, nice rooms

My room was on the 4th floor, which has a number of rooms being renovated in preparation for next year, when the hotel is undergoing a large upgrade. My room had light covers removed, bathroom fan not working and the hallways were full of workman and furniture. This is not a 5* venue, it's a sad 4* at best. But their room rate was exorbitant for what they offered. I did advise management and showed them photos. They offered a small discount in reply. Make sure when booking you ask if they are any renovations happening around the room. The discount has to be processed through the booking platform.

Sofitel was lovely, the champagne in the afternoon is a great idea. Only downside was the conditioner in our bathroom was watered down and there were perhaps fewer toiletries supplies in the bathroom compared to other similar hotels.

It’s Absolutely Beautiful and Paradise waiting for you to escape the everyday 🙏

Hotel was very nice and convenient

Good property close to everything

This is a quality hotel, with first class quality staff. Very comfortable, well appointed room. Pool and facilities around the pool are excellent.

Mark, the GM is a great guy and the staff are extremely attentive and caring. We’ll be coming back once a year from Sydney for sure

The Beach House Restaurant was a great place to dine, the service was excellent and the food was amazing. 😊👍

Fantastic location, lovely staff and nice touches eg lavender spray for pillow. Air con worked beautifully, bed comfy and shower nice and strong. The hotel is old and dated though and very much in need of an update. On Sunday evening we were woken up to clubbing music nearby, it went from about 10pm to midnight. So maybe a bit better soundproofing would be nice, or it could be just where we were located.

Very friendly and helpful staff. Great location

Enjoyed happy hour and the friendly staff.

Everything was spot on

Great family holiday

Outstanding service and pleasant