Overall Ratings & Reviews Sheraton Jakarta Soekarno Hatta Airport

The room was large, the bed comfortable and spacious—it could fit two adults and two children. The pool area in front of the restaurant was also very comfortable. Highly recommended if you're flying again the next day.

The staff was extremely polite and helpful.

It feels like you're in Bali if you stay at this hotel. Also if you are lucky and really love airplanes, you can get a room facing the runway. The restaurant is delicious, but there is no lounge yet. Also the cafe inside the hotel also has delicious food. Because the hotel is a bit far from other places to eat. But it's really okay if you have a transit in Jakarta but don't want to look for a hotel in the city center which is a bit far.

cool, cleanliness is always maintained 👍

Great experience and excellent service.

Great location, compact room, tidy & really functional hotel.

Friendly and helpful staff, close to the airport, making it easy to leave at dawn. No need to worry about being late to the airport

Wonderful stayed there and definitely will be coming back for sure.

The hotel is recommended, clean, friendly hotel staff, delicious food. If I transit again, I will come here again, great 👍

The hotel is nice, the service is friendly, the rooms are comfortable, my tip if you book a room is to get one that has breakfast, the portion is big enough to eat, recommended.

Very good hotel and I will recommend this hotel to anyone

Excellent for catching flights from Soerkarno-Hatta airport

They need more improve about parking lot

The service is good, the breakfast is delicious

Big change, from old crappy and bad food / service too super nice experience, staff is very well trained and food is top now.

Good service. Well done. Well maintainence. The only problem is the shower floor to slippery and the air con wind flow directly straight to the bed. The rest are good

The great hotel for staycation. love the comfort & clean room. swimming pool, ambience, friendly staff & hospitality.

Stayed 1 night at Sheraton on New Year's Eve with family. Greeted a very warm welcome by the staff. Got an early check in as requested when booking a room. And given a surprise room upgrade. The room is very spacious, there is a living room and dining room complete with dining utensils. Balcony with lake view 👍🏻👍🏻👍🏻. Thank you Sheraton. Breakfast is highly recommended, lots of food variations and delicious too. Had a chance to try the cakes and ice cream at the cafe. The kids love it👍🏻. The swimming pool is also quite large. Overall we enjoy our stay❤️.

Such a comfortable place and beautiful views.

First time staying at a hotel near the airport that is clean and kids friendly like this. The vibes are like in Bali. The room is clean and quite spacious. Breakfast choices are also many & delicious. Will stay here again when needing an airport transit hotel 👍🏻