Overall Ratings & Reviews Hôtel Kanaï

Beautiful room in a central location. Like many old buildings, there is no lift access and reception is up a staircase so you’ll need to haul your bags up and down flights of stairs. Not staffed after 9.30pm so you need to call someone off site to open to door for access. Reception was not there most of the time and there is no secure storage for your bags if you want somewhere to leave them once you’ve checked out. Otherwise, rooms were really nice and it was a little noisy due to central location but that is as expected.

Staff was very kind but the rooms can be cleaner from bugs.

Very conveniently located hotel right in the centre of town. Comfortable and quiet room.

Make sure you can climb stairs. There is no elevator and the hotel is on a second floor. It is also in a walkable area so you cannot take a cab into the area. Breakfast was delicious and cheap.A bit expensive for the quality of the rooms.

Le personnel était très charmant et accueillant. Ils ont été très patients avec mon français et nous ont beaucoup aidés à nous enregistrer et au petit-déjeuner. Les chambres étaient très spacieuses et confortables. Nous recommandons vivement cet hôtel.

Only stayed one night but very convenient to the centre. Clean and comfy room.

A great, friendly hotel, good service, a shirt walk from the railway station.

The walls are thin so you can listen to the people walking and talking upstairs of your room, and the floor creaks.

I think the staff are nice, professional and helpful. I had some issues and they resolved them. The location is good.

Lovely room. Very good air conditioning. Big screen TV. The only downside was the noise from the street and the stairs to the room, but the staff were excellent and I cannot fault the hotel. Very central.

Lovely hotel in the centre of Lille very convenient.

Hotel very central, perfect Location for exploring Lille. Staff extremely efficient, helpful and friendly. Rooms on the small side but who spends their time in the room! Small, comfortable seating area by reception. Very clean and comfortable hotel. Highly recommend.

Great location, we had a corner room which was great! You can hear the noise from the street below though, including bin men and delivery trucks throughout the night. Nespresso machine in room with 2 free pods. Steep staircase but we were offered help with our luggage.

The hotel was in a good location and comfortable, with very pleasant staff who changed my stepfather’s room to a lower floor as he had difficulty with the steps. However after checking out, it transpired that we’d been significantly overcharged, with the explanation making no sense. This is in the process of being sorted out, however staff do need to be more thorough in this case.

Helpful English-speaking staff, let us check in early and gave us tourist map and information. Great location in Lille, can walk to train and Metro. 9.90€ for an excellent breakfast.

Hotel Kanai is in a good location to visit Lille which is a great city. The hotel is on a pedestrianised area so access by car is tricky. We booked a space in their car park which is 5 mins walk away but they only have about 4 spaces so book in advance and check the location of it carefully as it's a bit of a maze. Breakfast was excellent, overall well worth staying, great value accommodation in a great location

Comfy, clean friendly good facilities eg coffee machine, hairdryer Lovely room great shower Light meal very welcome after a long journey

We loved this charming hotel: both modern but quirky and charming and with very friendly, helpful and efficient staff. The room was small but the use of space, the decor and lighting made it a very nice space to spend time in, although a word of warning if you're in the cheapest room: the (clean, well finished and smartly appointed) bathroom is separated from the main room by just a curtain so it helps if you know your fellow traveller pretty well, but balanced against the overwhelmingly positive experience, we would definitely stay here again.

Fantastic location for the centre of Lille. Room quite small but completely adequate. Lovely charm to the hotel. Would most definitely stay again.

Enkelt men bra och prisvärt hotell, ligger centralt. Hade inte kollat att det inte finns hiss så vi fick bära upp våra stora väskor. Stannade två nätter och informerade om att vi inte behövde någon städning men handdukarna byttes ändå, sopor tömdes och badrum städat, hade absolut inte behövts.