A great location to stay and easy to get to and from the train station. Had booked using Hotels.com and booked 2 apartments. Whatever the mix up was I got a call saying I hadn’t paid for any of them and was a total mix up. Language barrier didn’t help and would put me off doing it again

We stayed for 6 weeks amd each morning Gulia at reception greeted us with a smile and a cheerful comment. She has the perfect demeanor and attention to detail which made us feel welcomed and comfortable. She was able to answer any questions we had about the area and seemed as though she worked 7 days a week! The cleaning staff were efficient and helpful often working around our meetings and schedules. Thank you!

Spotless apartment, very helpful and friendly staff, I arrived out of hours and it checkin was secure and easy. Great location too.

Spacious, comfortable beds, good location. Broken lift was a challenge for elderly guests to get to the second floor. Loud revelers leaving the nearby club from 10pm -3:30am every night. Fully stocked, but Lacking some amenities, like a mirror and outlet in close proximity to each other for doing hair and makeup.

Lift was still not working since my stay in December

Excellent location . Pleasant staff. Clean but the room has a weird chemical smell . The bedroom is very small while the living area is unnecessarily big !! The lift was out order throughout our 9-day stay .

I stayed here on the 14.12 .25to 16.12 .25the FIRST room we were given was ok up until the toilet flush broke and was dripping continually. So after a phone call to the reception who had finished for the day we were moved to a different room. The lift was broken and not fixed in those 3 days so it was a slog getting up 5 flights after a knee operation. Condensation in the room was basically dripping off the sill onto the headboard,a puddle in the morning. Other stays have been half decent but this was appalling. Welcoming staff nice though

Good

Stayed here a few times, but disappointed to find absolutely no cutlery whatsover. Also a couple of pans but no frying pan etc. Apartment was nice and roomy and I was in the annexe building right by the town centre. Location excellent!

There are a couple of things prospective guests should know. The property is near a bar that closes very late and whose patrons like to get out into the garden and make a lot of noise after midnight. This happened all four nights we stayed and it seems that the bar shuts at 3 or 4 AM. The noise may not affect all suites, but it certainly did ours and our travelling companions. Also, the lift was broken for the 4 days we stayed and the hotel is asking maintenance staff to carry bags up, which they are clearly not happy about.

The best things about Premier Suites are the excellent location a block from the town center and the excellent accomodating staff. The elevator was out of service during our stay and the very kind desk attendant immediately offered to change our room from the top level to the 1st floor.

Our stay was amazing. We stayed to go to the reading festiabl and it was brilliantly located 10 min walk to the train station. And abouve a mall wirh so many shops and parking!! Will definitely be staying here again.

Good location,

Apartment was spotless and spacious, and the beds were comfortable. Kitchen facilities were good, but we didn't need to use much. There were a few bars & restaurants very close to the apartment. I did not see a supermarket (but did not venture far!) The roads around Reading town centre were a bit confusing and our sat nav wanted to avoid roads that were only for buses and black cabs but you need to drive through that zone to get to the apartments. If you are driving, please read all the info provided with the confirmation. It includes info that the hosts need to arrange a permit for you at least 24 hours in advance if you are arriving or leaving outside of certain hours. When we checked in, the host was aware of all the details I had provided and it went smoothly. The only improvement would have been if I could have received email confirmation they had made the permit arrangements etc. There is a phone number to call if you arrive and no one is at the reception desk. The check in and out was smooth. The hosts were friendly and efficient. Could not fault the apartment and facilities.

Different location - but still fantastic Ideal for town & transport link s

Superb communication prior to stay - Alena as usual was superb

Good location

Alina on reception is amazing - communication is always great

Excellent throughout - from start to finish - Alina is a superstar

The property is on the perfect location, right on the heart of the city centre and the train station. But there were loud noises, music and people shouting from 11pm to 4am both days we were staying there. The windows are not sealed very well that it made it impossible to sleep.