Traveloka (13)
7.1
Pleasant
From 13 reviews
Provided by travellers on
Cleanliness
5.6
Room Comfort
6.0
Meal
6.7
Location
7.6
Service and Facilites
6.1
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Traveller Reviews The Enviro Nusantara By Reccoma
Number of reviews per page
20
40
Customer reviews
R***I
8.2
/10
Reviewed 3 week(s) ago
Overall it's okay, but please maintain cleanliness.
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Accommodation's Reply
22 May 2025
Thank you for your kind review! We are glad to hear that you enjoyed the facilities and services we provide, your criticism and suggestions regarding the cleanliness of our room will be noted for future evaluation, We can't wait to welcome you back for another pleasant stay experience! Warm regards, reccoma management
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St
Stephanus t.
7.8
/10
Reviewed 5 week(s) ago
FO wears sandals, TV has no remote, no mineral water, no towel, no toothbrush, toothpaste. The night light is broken.
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2 people find it helpful
Accommodation's Reply
04 May 2025
Thank you for your review! We are sorry to hear that you had a disappointing experience at our property, your comments about our disappointing facilities have been noted, and we apologize for any inconvenience caused. We will do our best to ensure that this does not happen again in the future. We look forward to welcoming you back for another enjoyable stay! Best regards, reccoma management
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C***y
5.7
/10
Reviewed 12 week(s) ago
The room was dirty and looked like it hadn't been cleaned and the service needed to be improved.
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1 people find it helpful
Accommodation's Reply
24 Mar 2025
Thank you for your review! We are sorry to hear that you had a disappointing experience at our property, your comments about our disappointing facilities have been noted, and we apologize for any inconvenience caused. We will do our best to ensure that this does not happen again in the future. We look forward to welcoming you back for another enjoyable stay! Best regards, reccoma management
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N***l
Business
5.0
/10
Reviewed 26 week(s) ago
The worst experience ever. Do not book here, not even worth to be called a zero starred hotel.
There are no lobbies, the check in process itself require 30 minutes just to wait for the organizer to come. Additionally, parking is charged and the room is extremely dirty (view pictures above for details). Not recommended, really disappointed with the room. In the end, I checked out directly and move to another hotel.
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+4
4 people find it helpful
Accommodation's Reply
18 Dec 2024
Thank you for your review!
We're sorry to hear you had a disappointing experience at our accommodation. We will immediately address the cleanliness of our rooms, we hope that in the future incidents like this will not happen again, and from the start we have provided a check-in guide in the lobby because we still don't have a reception desk. We have also directed you to contact the admin number that we have included in the check-in procedure, regarding our admin who arrives late, this is because the team is busy serving guests one by one, because we don't have a table yet. receptionist, therefore we apologize profusely. Once again we apologize for any inconvenience caused. In the future, we will try to do better so that things like this don't happen again in the future.
Best Regards,
RSV RECCOMA
W***a
Staycation
8.3
/10
Reviewed 29 week(s) ago
Very affordable price, strategic location and quite clean rooms
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1 people find it helpful
Accommodation's Reply
17 Nov 2024
Thank you for your kind review! We are glad to hear that you enjoyed our facilities, and the service of our staff. We look forward to welcoming you back for another wonderful stay!. Best regards, Irma. Rsv reccoma
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MK
Muhamad K.
5.0
/10
Reviewed 40 week(s) ago
There are no towels, the TV doesn't turn on, the service is very bad.
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6 people find it helpful
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