Overall Ratings & Reviews Novotel México City Centro Histórico

Cleanliness and the service was excellent. Thank you for making our trip so memorable!

and its proximity to centro historico

Good customer service, daily room service and ok roof facilities. There were no fridge and kettle in the room which made our stay a bit difficult.

Excellent

Overall a nice hotel for a good price. The rooms are clean and the bed is comfortable. It is partly on a very transited street so you do hear all the car and buses. You can walk to the city center and you can have a car pick you up right on the front door so that is a plus too.

Great stay!

Great property, fairly new and very clean snd nice. Staff is very friendly and helpful.

Modern, clean and very well maintained. Check-in and check-out very smooth. An excellent experience. Mobile key could be improved, particularly in the elevator.

Everything was excellent

Very new and comfortable hotel. I stayed before and they have added "Breakfast Included" option. It is an OK buffet style which needs to improve the items offered. The staff is attentive and very nice/polite.

No comment

Internet didn't work well throughout the entire stay.

It was a nice hotel, placed in a sketchy area near main tourist attractions

Great location.

The hotel was clean and nice however surroundings were not good. Restaurant staff was friendly but overall service was not good.

The building was modern and the walls were well-built so I didn't feel I was disturbed by my other guests.

Nothing, everything was good

The staff was really nice and helpful

I like everything

No complaints