Traveloka (5)
9.5
Exceptional
From 5 reviews
Provided by travellers on
Cleanliness
9.6
Room Comfort
9.6
Meal
9.6
Location
9.6
Service and Facilites
8.4
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Traveller Reviews Imperial Lexis Kuala Lumpur
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Customer reviews
e***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
Highly recommended: clean room, excellent service, delicious food, and a truly satisfying view from the 51st floor, overlooking the beauty of the Twin Towers at night.
The room is spacious, all the facilities are excellent, the elevator is super fast and doesn't take long. And one more thing:
Our check-in time was supposed to be 3:00, but we arrived at 10:00 and were already allowed to check in and enter the room. We booked two rooms, one of which can accommodate four people and has a swimming pool. Very satisfying... 👍👍👍👍👍👍👍. Getting around is easy, and there's also a highly recommended Japanese restaurant on the 52nd floor.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Greetings,
Thank you for your very encouraging review.
We are delighted to know that you were satisfied with the cleanliness of the room, the friendly service of our team and the food served. The view from the 51st Floor is indeed one of our main attractions, and we are glad that you enjoyed it.
We look forward to welcoming you back for a more meaningful stay in the future.
Best regards,
The Ambassadors of Imperial Lexis Kuala Lumpur
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N***r
Staycation
10.0
/10
Reviewed 12 week(s) ago
Everything was excellent as usual.
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Accommodation's Reply
07 May 2025
Dear Valued Guest,
Thank you for your kind review of the Imperial Lexis. Thank you so much for your kind words! We're thrilled to hear that you had a great experience
We trust that we will have another opportunity to welcome you back to Imperial Lexis Kuala Lumpur in the future.
Warm Wishes,
The Ambassadors of Imperial Lexis Kuala Lumpur
C***g
Leisure
10.0
/10
Reviewed 24 week(s) ago
Good Hotel to stay, will be back again
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest,
Thank you for your rating! We appreciate your feedback and are delighted to know you had a positive experience with us. We look forward to welcoming you back in the future.
Warm Wishes,
The Ambassadors of Imperial Lexis Kuala Lumpur
R***i
Staycation
9.4
/10
Reviewed 29 week(s) ago
The internet is terrible, very slow, apart from that everything is good, some of the staff are just not very friendly.
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Accommodation's Reply
17 Jul 2025
Greetings from Imperial Lexis Kuala Lumpur,
Dear Guest,
Thank you for your feedback. We apologize for the inconvenience regarding internet connection and service. We will take this into consideration for improvement.
We look forward to welcoming you back with a more satisfying experience.
Best regards,
The Ambassadors of Imperial Lexis Kuala Lumpur
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