Overall Ratings & Reviews The Metropolitan Hotel

Property very nice and very accommodate staff.

Love staying at a pub.

Heathers communication was great especially Friday being a public holiday, great instructions on how to get the key. Room great and clean, beds comfortable as well

I liked everything but it was a bit noisy and it is understandable. Will be back

Great staff

Very clean, completely renovated rooms. Fantastic hot showers. Crisp sheets. Great dining options downstairs in hotel. Close to everything in the city centre. Great price. Would return here again.

Great food & friendly staff. Rooms were clean

Very clean,convenient to shops

Lovely staff great stay

Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.

It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.

It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.

As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..

Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.

Served the purpose for the type of accommodation required

I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.

We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.

Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.

A good old pub Accom with excellent meals and friendly staff. Very well priced overall.

Excellent value, meals were tasty and inexpensive,clean and tidy and accessible to most facilities...i'll be back!