N***s
8.1
/10
Reviewed 4 day(s) ago
Upon first entering, there were cigarette butts and ash behind the standing mirror. The air conditioning smelled of cigarettes, even though the room was supposedly smoke-free. The restrooms were not very clean. Online taxis didn't park in designated areas and required a minimum fee of Rp 5,000, which put off customers.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we will take your feedback into consideration and do everything possible to improve your stay and make it a more memorable one for you. Thank you for choosing us. Sincerely, The Management, Darsisi Santer Hotel
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