9.5
Exceptional
From 305 reviews
Provided by travellers on
Cleanliness

9.5

Room Comfort

9.4

Meal

9.1

Location

9.4

Service and Facilites

9.4

People often mention about Aeris Hotel Banjarbaru
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Ambiance (67)
Bedroom (65)
Staff Friendliness (62)
Hotel Area (58)
Distance to City Center (53)
Variety (52)
Taste (50)
Bathroom (49)
Surroundings (41)
Accessibility (40)
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Traveller Reviews Aeris Hotel Banjarbaru

Number of reviews per page
20
40
Customer reviews
Ditha C. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice hotel, friendly service, thank you, Ms. Bella, for the fast and friendly check-in. I'll be back next time.
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R***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 day(s) ago
Perfect for a staycation with your husband 🤩
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Hopefully it will be better, the service will be improved especially in the .
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Accommodation's Reply
19 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Ariyadi, General Manager
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N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good and friendly service from Ms. Aina
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Accommodation's Reply
19 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Ariyadi, General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly and good service from Ms. Aina, safe check out process.
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Accommodation's Reply
19 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Ariyadi, General Manager
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iskandar f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying at this hotel from the recommendation of a local guide friend in Banjarbaru. Access to this hotel is very easy, it is in accordance with the google map point. The hotel atmosphere is very cozy, clean and with the friendliness of the staff starting with the security who really helped us to easily access this hotel... then continued with the receptionist who was very helpful... as well as the service at the dining place and the room amenities... it's really nice to be treated like this... Well if we talk about the hotel room, the category is quite spacious with a really cool interior design... as well as the bathroom facilities... very complete. Well, what's more fun is that the room has been designed to be energy efficient with all smart lightbulb systems... really cool... never get bored of staying at this hotel again...
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Accommodation's Reply
15 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Ariyadi, General Manager
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J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly staff service from the start of check in, welcomed by Mbak Bella
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Accommodation's Reply
06 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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R***l
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel's location is very strategic, with souvenir shops, Alfamart, and snacks/food nearby. It also has a reflexology massage area. After exploring the city... it's great... highly recommended.
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Accommodation's Reply
06 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Alhamdulillah, have a nice, comfortable stay.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent experience, cozy room, delicious foods, friendly staff
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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v***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I stayed for work and the hotel was quite nice.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was a really fun stay here. I liked the room facilities and the hotel's cafe, the modern interior of the room and toilet, and the varied breakfast menu. The only downside was that I had to wait a long time to check in even though I had booked through the app and it was past check-in time.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We would also like to apologize for your late check-in. This feedback will be very helpful in improving our service in the future. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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Arif L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
comfortable hotel, there is a play area for children, cool
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Arif L, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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Amalia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
"Had a wonderful stay at this hotel! The rooms were spotless, the staff was friendly, and the amenities were top-notch. It was the perfect place to relax and unwind. Highly recommend!" 5/5 stars!
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Accommodation's Reply
23 Jul 2025
Dear Ms. Amalia A, Thank you for taking the time to share your review of our hotel. We are delighted to hear that you enjoyed your stay with us. We truly look forward to welcoming you back in the future. Sincerely, Denny Rifanie Hotel Manager
Nita A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the environment is comfortable, and the design and views are beautiful. The rooftop is beautiful, with chairs and tables available, so you can relax in the evening. The food is delicious.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mrs. Nita, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Denny Rifanie, Hotel Manager
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B***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the facilities here are very good, the staff are friendly and access to everywhere is very close.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Great hotel for families! The bonus is the kids’ play area, which kept our little ones happy and entertained. We also loved the beautiful sunset view — truly relaxing after a long day. Highly recommended
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review of our hotel. We are pleased to know that you enjoyed your stay with us. We sincerely look forward to welcoming you back in the near future. Sincerely, Denny Rifanie Hotel Manager
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Great hotel for families! The bonus is the kids’ play area, which kept our little ones happy and entertained. We also loved the beautiful sunset view — truly relaxing after a long day. Highly recommended
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review of our hotel. We are pleased to know that you enjoyed your stay with us. We sincerely look forward to welcoming you back in the near future. Sincerely, Denny Rifanie Hotel Manager
M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good facilities, delicious food, decent Wi-Fi, but it gets a bit slow at night. For the smart lights, please provide information for each position so you don't press the wrong button.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Denny Rifanie, Hotel Manager
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Dody A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and helpful at check-in, and check-out was very efficient.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Dody a p, Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Denny Rifanie, Hotel Manager
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Number of reviews per page
20
40