Honestly, the villa was actually really nice, but I was disappointed that the receptionist didn't tell me that the 3-bedroom option had a private pool. They also didn't provide any mineral water at all. The sheets on the second floor were stained, as if they hadn't been changed. The rooftop was really dusty, so I think they should have swept it first. The jacuzzi didn't have hot water and had to be drained before use, which should have been cleaned. I was expecting it to be good. Luckily, the room was still on and the AC was cool. Next time, I want to try the 1-bedroom option, hopefully I won't be disappointed 🥲

I swear, this is the first time I've stayed in a villa with such high prices and poor quality. The water wouldn't turn on, the heating wouldn't work, and it wasn't worth the price.

The villa is comfortable and the surroundings are cool. It's a shame the Jacuzzi doesn't have heated water yet and it's quite far from the shops/Indomaret. The kitchen is fully equipped. Our two-day stay with the family was very enjoyable.

Overall is good, one minus, please have a mat in front of the bathroom, it's important 😩

2 nights in a 3-bedroom Asoka room. Unfortunately, the heaters in all the bathrooms weren't working, so everyone ended up not showering because they were cold.

The hotel staff is friendly and the service is good. The only downside is the facilities. The rooms don't have hot water.

Good. Worth it. Clean. Friendly.

Thank you in advance to the Hirai Hills team. Any complaints are promptly addressed. We were having trouble finding footwear, but it turned out they were in the closet. The place is comfortable, cozy, and easy to find. The view is beautiful, and the mattress is soft and comfortable. The environment is comfortable, with a one-gate system. It's perfect for family gatherings, and there's a small pool for a dip. Highly recommended.

Hotel with Japanese concept, good, kids love it.

Comfortable place, complete facilities, quick response if there are complaints,,, next time come here again 👍🏻

The place is clean, very comfortable, the atmosphere in the villa is nice, suitable for gatherings with family, friends, or office events, the facilities are also okay, the check-in and check-out process is fast, the staff are friendly.

Good location, clean room and bed, only the living room is too small and the kitchen is not very clean, soap, toothpaste and perfume are all available, overall good, suitable for small families

Clean and well-maintained villa, comfortable atmosphere

Very comfortable for a small family vacation, strategic location, beautiful view. Next time, I'll come here again.

The staff was friendly, responsive, and delivered everything we needed straight away. The villa was beautiful. I'll definitely be back.

minus the pool, there are lots of termites that fall and float and sink below, making it scary for the kids to go swimming

The best for healing with friends and family

Amazing, clean, comfortable, and family-friendly. I highly recommend staying here if you're in Batu.

The service is very satisfying, if there is something lacking, for example, running out of LPG gas, running out of tissues, it is immediately filled.

The villa is clean, fully furnished