The service at this hotel was exemplary - the best of our entire trip to the area. The room was clean, tidy and spacious, and the bed was remarkably comfortable. We chose to park onsite, and that was a bit of fun - smaller cars have a better time in the underground car park, but that's certainly to be expected in the area! We'd travelled about 500 miles on our holiday by the time we got to this hotel, and our hire car didn't have working front windscreen washers - the inspects and grime from the road made the windscreen rather dirty. However, when we checked out, we found that the hotel staff had gone to the time and effort of giving the windscreen a full clean, and they left a note for us - "Because we care about your safety and comfort, we have made your windscreen ready for your next trip" - they didn't have to do that (we hadn't requested it) but they took time out to help us. The reception staff, on checkout, were fully aware that it was ours. That simple gesture made the stay in Granada complete. It's not the largest hotel, but that means that it felt more homely, and their attention to guests was the best we encountered in our trip to Spain - if we return to the area in the future, this is where we will certainly stay. Many thanks to the great staff.

Great location for exploring Granada. Hotel was clean and the staff friendly and helpful. Breakfast was good with a lively choice.

Le personnel est très gentil

The front desk staff was so kind, helpful, and friendly. Our rooms were beautiful and clean. It felt so good to end our trip in such wonderful recommendations. I would absolutely return and recommend to friends.

Incredibly friendly staff, perfect location, lovely rooms. Really enjoyed our stay here!

I asked for a quiet room and they gave me one on the first floor with windows on a very busy street, making night rest very difficult. The hotel was pretty empty so they could have afforded to be more considerate.

Very friendly staff and great location. Room was modern and comfortable.

The staff service is amazing. But the rooms are not good

Great room. Everything was great. The staff was friendly and helpful. Getting to the hotel can be challenging with all the road restrictions, but very worth the visit.

Great staff, location, building, and very clean!

Espectacular propiedad con una gran localizacion. El personal es altamente profesional y buscan que te sientas como en tu casa. Estuvieron en contacto conmigo y mi familia antes, en y despues de la estadia. Aparte que es hermoso. El mejor desayuno lo encuentras en este hotel.

A sleek modern four star hotel located in a busy section of Grenada (although the hotel was quiet). Our room was immaculate and comfortable. The staff was exceedingly helpful and friendly. It was easy to find a taxi stand (located across the street) for the 15 minute ride to Alhambra. It would have been a long, uphill climb to get there and our hosts at the hotel advised us to take a taxi. The hotel is also located only a short distance from the oldest part of town. He enjoyed our stay here and the hotel is highly recommended.

Very helpful staff

The staff were all wonderful, and they let have a beautiful atrium you can hangout and have coffee/tea.

Good.

Excellent

Excellent

Fresh breakfast

The room is spotless, and the staff are very nice

High quality hotel, and very kind and accommodating staff. All around a luxury experience.