9.1
Exceptional
From 407 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.3

Service and Facilites

9.1

People often mention about FIERIS IZZY
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Ambiance (60)
Staff Friendliness (50)
Bathroom (50)
Bedroom (46)
Hotel Area (44)
Accessibility (40)
Surroundings (39)
Wifi (35)
Distance to City Center (29)
Room Space (29)
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Traveller Reviews FIERIS IZZY

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40
Customer reviews
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Wiwit D. F.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
I stayed here for 3 days and 2 nights. For East Jakarta, a room like this is very comfortable. Finding food is easy because there are lots of food stalls in front of the hotel and next to it. By the way, the hotel is connected to a Starbucks and a steak restaurant. There is elevator access, but you have to use a card. The hotel has a smart TV, and the Wi-Fi is very fast, perfect for working. If you check out after 12 PM, the electricity automatically goes off. There is a 100,000 Rupiah deposit. Unfortunately, the rooms don't have hangers or hooks for clothes or towels, which is the only thing missing and needed. Otherwise, it's okay.
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Accommodation's Reply
03 Sep 2026
Dear Mr. Vivit! Thank you so much for your review and for taking the time to share your experience at Fieris Hotel. We are delighted to hear that the comfortable room, high-speed Wi-Fi that suited your work needs, and the smart TV, along with the hotel's location near a variety of restaurants, made your stay even more convenient. We also appreciate your feedback regarding the coat rack and towel hooks in the room. We will forward this feedback to the relevant team for evaluation and improvement of our services in the future. Thank you for choosing to stay at Fieris Hotel. We hope to welcome you back again for an even more comfortable and memorable experience!
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H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and always ready to help if there is a problem.
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Accommodation's Reply
28 Aug 2026
Thank you so much, Kak, for your positive review! 😊 We are delighted to know that the Fieris Izzy team's service and quick response in assisting all guests made your stay memorable. Guest satisfaction and comfort are always our top priority. We appreciate your compliments, and it motivates our entire team to continue striving for the best service. 🙏✨ We hope to welcome you back to Fieris Izzy again!
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Albiharul Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The rooms are very comfortable and clean. Perfect for a family vacation.
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Accommodation's Reply
25 Aug 2026
Thank you very much, Mr. Albiharul Wai, for your kind review and your trust in Fieris Izzi Hotel. We are delighted to know that you were satisfied with the cleanliness and comfort of our rooms and that Fieris Izzi Hotel was the right choice for your family vacation. For us, comfort, cleanliness, and the best service for all guests are always our top priorities. Your review and appreciation motivate the entire Fieris Izzi Hotel team to strive to provide friendly, warm, and memorable service to every guest. Thank you for taking the time to share your stay experience, Mr. Albiharul Wai. We hope to welcome you and your family back to Fieris Izzi Hotel again for an even more comfortable and enjoyable stay. See you soon!
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Let's quickly make a breakfast restaurant because the breakfast is too bad.
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Accommodation's Reply
18 Aug 2026
Thank you I*i for your review and rating of 8.2. We apologize if the breakfast you received did not meet your expectations. To be clear, the breakfast served was provided by an external company, Fieris Rawamangun, and not prepared directly by our team. However, we still take responsibility for forwarding all guest feedback to the provider for evaluation and improvement. We greatly appreciate your feedback and hope to provide a better experience on your next visit.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel security and staff are friendly. The room is clean and comfortable, with cool air conditioning. The bathroom is clean. The Smart TV works. Highly recommended. Just across the street, there's Tiptop and other food stalls.
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Accommodation's Reply
21 Aug 2026
Warm greetings from Fieris Izzy Hotel. Thank you so much for taking the time to write a positive review on Traveloka. We are delighted to hear that you felt comfortable during your stay with us, especially regarding the friendliness of the security and staff, the cleanliness of the room and bathroom, the comfortably cool air conditioning, and the well-functioning smart TV. We also appreciate your appreciation for the hotel's convenient location, making it easy to access TipTop and various restaurants around the hotel. Guest satisfaction and comfort are our top priority. If there was anything unsatisfactory or did not meet your expectations during your stay, we sincerely apologize. We welcome your feedback so that we can further improve the quality of our services and facilities. If your review on Traveloka still shows an incomplete rating, we would be happy to invite you on your next stay to inform our reception team about what is lacking or what we need to improve. This will allow our team to assist and provide you with the best possible service, ensuring your next stay is even more comfortable and earns you a perfect rating. Thank you again for your trust and feedback. We hope to welcome you back on your next visit. Sincerely, Fieris Management
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s***r
icon-Business
Business
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8.4
/10
Reviewed 3 week(s) ago
Smoking room only. Strong cigarette smell even after ozone treatment
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Accommodation's Reply
15 Aug 2026
Dear Mr./Ms./Mrs. S*r., Sincerely yours, from Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best service and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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Gamal A.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and the hotel bathroom was very clean.
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Accommodation's Reply
15 Aug 2026
Dear Ms./Mrs. Kamal A., Sincerely yours, from Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best services and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to welcome you and your family back again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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E***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is comfortable and the toilets are super clean.
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Accommodation's Reply
15 Aug 2026
Dear Mr./Ms./Mrs. E*e, Sincerely, Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best services and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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M***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 6 week(s) ago
I've stayed here twice, it's highly recommended, you can also enjoy culinary delights.
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Accommodation's Reply
15 Aug 2026
Dear Mr./Ms. M*a, Sincerely, Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best service and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This was actually our second stay at this hotel, and we enjoyed it just as much as the first time. We were impressed by the Japanese-style decoration in the entrance area of the Retro Family Room. Although the room was a bit small, it was cozy, comfortable, and well-designed. The TV offered a wide variety of channels, and the Wi-Fi worked well. The soundproofing could be improved, as we could occasionally hear noise from outside the room. Overall, we really enjoyed staying at this hotel. Well done, Fiers Izzy! We look forward to staying here again in the future.
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Accommodation's Reply
15 Aug 2026
Dear Mr./Ms./Mrs. S*i, Sincerely yours, from Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta and for your positive review of our hotel. We are extremely proud to have provided you with the best services and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Breakfast was great. For soundproofing, rooms on the 200th floor and above can sometimes be noisy with chairs shifting. Otherwise, it's great.
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Accommodation's Reply
15 Aug 2026
Dear Mr. G*t, Sincerely yours, from Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best service and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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G***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Recommended 🫡 Affordable prices
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Accommodation's Reply
15 Aug 2026
Dear Mr./Mr, Sincerely, Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best services and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, therefore your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Overall it was good, but the fruit in the breakfast was a little stale.
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Accommodation's Reply
15 Aug 2026
Dear Mr./Ms. N*i, This is a brief message from Fierce Issy Hotel. Thank you for taking the time to write a review about Fierce Issy Hotel. We apologize for any unpleasant experiences you had during your stay, particularly regarding the facilities. We have forwarded this matter to the relevant department for serious action. All feedback, positive or negative, is valuable for improving our facilities and enhancing our service for all our guests in the future. We hope to welcome you and your family back to our hotel again. Sincerely, Fandi Rahmad M., Hotel Manager
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Okay, it's safe for a staycation.
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Accommodation's Reply
15 Aug 2026
Dear Mr./Mrs. Rahmad M., Sincerely yours, From Fierce Issi Hotel, Thank you for choosing Fierce Issi Hotel Jakarta and for your positive review of our hotel. We are extremely proud to have provided you with the best services and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, therefore your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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D***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Safe, clean but the towel smells really bad like it's been stored for too long 🙏🏻
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Accommodation's Reply
15 Aug 2026
Dear Mr./Ms. D*A, Sincerely yours, from Fierce Issi Hotel. Thank you for choosing Fierce Issi Hotel Jakarta for your stay and for your positive review of our hotel. We are extremely proud to have provided you with the best service and facilities. Our excellent location, comprehensive amenities, and pleasant service from our staff will surely make your experience memorable. Customer satisfaction is always our priority, and your review is very important to us. We hope to see you and your family again soon. Sincerely, Fandi Rahmad M., Hotel Manager
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 9 week(s) ago
Lack of information in the app. We had selected a non-smoking room, but upon arrival and confirmation from customer service, we discovered that all the rooms were smoking. We had to ask the staff for some freshener because the room smelled of cigarette smoke.
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Accommodation's Reply
18 Aug 2026
Thank you, E*a, for your review and sharing your experience during your stay. We apologize for any inconvenience you may have experienced with our non-smoking rooms. To be clear, our property also has smoking rooms available. We understand that selecting a non-smoking room during booking may have led to different expectations, and we regret that this information was not clearly communicated through the booking process. When you reported the smoke issue to our team, we promptly assisted by providing in-room fragrance to enhance your comfort during your stay. Your feedback is very important to us. We will continue to work with the relevant departments to ensure that information regarding room types and amenities is displayed more accurately and transparently through the booking process. We look forward to welcoming you back again with a better experience.
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I was so happy to have a staycation here. The hotel was comfortable, clean, and the staff was friendly. Check-in was quick and hassle-free. The price was very reasonable, I really liked it.
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Accommodation's Reply
18 Aug 2026
Thank you so much for your positive review! Warm regards from Fierce Issy Hotel. We are delighted to hear that you enjoyed your stay with us. Thank you for appreciating the comfort and cleanliness of the hotel, the friendliness of the staff, and the quick and easy check-in process. We are pleased to know that you felt the price offered was appropriate for the experience you had. Your satisfaction motivates the entire Fierce Issy Hotel team to continue striving to provide the best service. We hope to welcome you back again. Thank you for choosing Fierce Issy Hotel as part of your stay.
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Fitriyani
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Please improve it again, the room AC is not as cold as yesterday.
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Accommodation's Reply
18 Aug 2026
Thank you, Fitriyani, for your review of Fieris Izzi Hotel. We send our warmest greetings and thank you for trusting us to take care of your stay again. We apologize if the air conditioning in your room was not as cool as you experienced on your previous visit. Your feedback is very important to us, and we will forward it to the relevant team for immediate investigation and improvement. We greatly appreciate your rating; it motivates us to develop excellent services and improve comfort for each of your stays. We hope that on your next visit, we will be able to provide you with an even more comfortable stay that meets your expectations. Thank you for your trust and feedback. We look forward to welcoming you back to Fieris Izzi Hotel again.
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S***n
icon-Staycation
Staycation
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9.0
/10
Reviewed 12 week(s) ago
The room is small and there are no clothes hangers.
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Accommodation's Reply
18 Aug 2026
Thank you for taking the time to write a review and share your experience staying at Fieris Izzi Hotel. We understand that room size and the presence of clothes hangers may affect guest comfort. Please be informed that Fieris Izzi Hotel focuses on compact and practical rooms, designed with space efficiency and guest comfort in mind. Clothes hangers are not provided by the hotel. However, we appreciate your feedback and will consider it for future amenity improvements. Thank you for your understanding. We hope to welcome you back again and provide you with another comfortable stay with Fieris Izzi Hotel's unique concept.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Great hotel, comfortable and clean. The staff were nice and friendly. They provided free drinks and coffee. Very impressive. Thank you.
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Accommodation's Reply
18 Aug 2026
Warm regards from Fieris Izzy Hotel. Thank you so much for your kind and thoughtful review. We are delighted to know that the comfort, cleanliness of the hotel, and the friendliness of our team left a positive impression on you during your stay. Your appreciation for the complimentary drinks and coffee is also very pleasing to us. For us, a memorable stay is not just about a comfortable place, but also about the little details and genuine service that make every guest feel cared for. Thank you for choosing Fieris Izzy Hotel and trusting us to take care of your stay. We hope your visit will always be a wonderful memory. We look forward to welcoming you back again with the same warm hospitality.
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