Overall Ratings & Reviews Nusantara Rooms Mutiara By Reccoma

Thank you for your feedback! We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the bathroom, as well as the mattress, pillows, and sheets. This is not the standard of service we expect, and we deeply regret this incident. We have followed up with the housekeeping team to ensure this issue does not recur in the future. We hope you will give us the opportunity to serve you better in the future. Thank you for letting us know. Best regards, Reccoma Management

Thank you for your review! We apologize for the inconvenience you experienced regarding the cleanliness of the room, the condition of the bidet, and the door. We will follow up on this immediately so that it can be fixed as soon as possible. We hope to provide a better stay experience on your next visit. Best Regards, rsv reccoma

Thank you for your positive review! We are glad that the cleanliness of our hotel met your expectations. We will continue to strive to improve the quality of our services. Best Regards, rsv reccoma

Thank you for your review! Glad to hear that our unit is suitable for you and your children! We strive to provide comfortable and safe facilities for families. Thank you for your review, we look forward to welcoming you and your family back in the future! Best regards, Reccoma Management

Thank you for your kind review! We are glad to hear that you enjoyed our facilities, especially the size of the room we provide. We can't wait to welcome you back for another enjoyable stay! Warm regards, reccoma management

Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, We can't wait to welcome you back for another wonderful stay! Best regards, reccoma management

Thank you for your review! We are sorry to hear that you had a disappointing experience at our property. We greatly appreciate your feedback and would like to know more about our facilities that did not meet your expectations. Please let us know in more detail what made you disappointed, so that we can improve and enhance the quality of our services. We apologize for the inconvenience caused and promise to do our best to ensure that this does not happen again in the future. Best regards, reccoma management

Thank you for your kind review! We are happy to hear your criticism and suggestions, we would like to remind you, if we have not provided these facilities in our property, but we are happy that you can enjoy the facilities and services that we provide, We can't wait to welcome you back for another pleasant stay experience! Warm regards, reccoma management

Thank you for your review! We are glad to hear that you are back for another great stay, we can't wait to welcome you back for another wonderful stay! Best regards, rsv reccoma