Overall Ratings & Reviews KC Inn

Everything was perfect

Great

No hot water just warm water after running sink and bathtub several minutes. Hotel was under construction for remodeling in different phases. It was clean just not what I was expecting from online pictures. The breakfast lady was amazing. She was so nice and very attentive to everyone getting breakfast.

Gabriel checked me in and he was AMAZING. Please thank him for his competence and friendly service. The breakfast was good. It was not clear to me when I reserved the room that a security deposit was required. I forgot to take a picture of the room when I left, so I'm nervous about it being refunded. Also, the gates at the entrance were a little unnerving, although the area seemed safe.

Great stay

It looked like they were upgrading and the unit that we stayed in was upgraded absolutely but the outdoors had excessive building materials and deteriorating materials all around, looking almost like they stopped upgrading at some point while waiting for more funds our unit was upgraded and nice, but we also noticed that it was very moist inside.😔

Clean and freshly updated

This hotel is not a good place to stay.

Cheap but you get what you paid for, the whole facility is so run down.

We had to leave.. aren’t even able to stay. Area is sketchy and not safe for a group of girls.

While the place overall wasn't terrible, there is definitely room for improvement. Room was clean and organized and staff seemed pretty friendly and did their best to help at check-in (staff for check-out seemed a little disinterested though). Some things that were missing or off-the-mark. Bearing in mind we were not in our room for very long as this was a very quick trip to KC for a concert, we were out early the next morning for home for other obligations so some things we didn't address to staff right away. * WiFi did not work at all. It did connect but no access to Interner resources. * Room didn't have a mini-fridge in it. Wasn't sure if that was by design or not. * Room was missing a TV remote. Staff informed us they ordered additional remotes but were not available. * One of the staff at check-in had an emotional break-down due to an issue with checking in another couple which they were patient and understanding. It did make the whole check-in process a little awkward. The rest of the accomodations were good. It looks like portions of the building are being updated so I'm sure improvements can be made.

They just need a pool.

Great customer service!

The first room I got had blood on the sheets and light switch by the bed and the hot water didn’t work so they moved me to a better room in a different building and it was much better staff was nice and quick with the process

You get what you pay for. While the property appears to still be under renovation, my room was clean, and recently remodeled although not finished well. During my 3 night stay, every night something was happening in the parking lot. Loitering, drinking, smoking, fighting, people sleeping in cars, loud trucks and motorcycles. I did not feel particularly safe and there was no way to chain lock the door. I never saw staff addressing noise or fighting. The location is isolated but right off the highway and there are no restaurants or stores nearby. The signs posted near the exit door say it all, “No trespassing. We don’t call 911. This property is protected by the second amendment.” And “No trespassing. Private property. Beware of owner and dog.” I would not recommend or return.

We stayed for one night and was literally just to sleep. There was no problems at all! Close to Harrah’s (which is where we were going) and was east, good, clean! Would go to the place again!

I’ve been staying here every other weekend for a year + and last night was the very last time. I travel for work and have never encountered this before.What ever new manager they have is also very rude and not accommodating. I do not recommend this place anymore. They gave me the wrong room, I paid for a room with two beds and only received a room with one, and on my account is a list of preferences, the girl managed to give me a room exactly opposite of all of those things last night. For example, I have severe PTSD and one of my requirements is that I do not stay in a room that has the conjoining door. And last night she made sure to put me in a room that had the conjoining door and would not move me. I bring my computer for work, it’s not a laptop it’s a desktop, but one of those ones with like the big monitor instead of the giant modem, anyway it requires a desk and I require a chair to sit into work at my computer and this is the second time in a row that I have stayed there that the girl at the desk, the same one refused to allow me to have a room with the desk when I know there’s lots of rooms there with the desk and I know that those rooms were unoccupied. And add insult to injury, I received a phone call this morning telling me at 10:30 that checkout was soon, and that they were not going to extend my reservation, fully knowing that I always book again the next morning around check out. I do this because sometimes I don’t need the extra night. Very disappointed.

Large rooms recently remodeled. Very quiet. Good coffee in the breakfast area.

Front desk check in was great. Room was very very clean. They are under construction was the mess. But didnt bother us.

Room was big, a bit worn here and there but still very nice.