9.1
Exceptional
From 226 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.0

Location

9.1

Service and Facilites

9.3

People often mention about Upcity Hotel Simpang Lima by Sajiwa
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Bedroom (41)
Staff Friendliness (40)
Ambiance (38)
Distance to City Center (35)
Bathroom (35)
Hotel Area (33)
Wifi (28)
Room Space (26)
Check-in/out Time (23)
Soundproof (23)
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Traveller Reviews Upcity Hotel Simpang Lima by Sajiwa

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40
Customer reviews
K***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
For a room with an en-suite bathroom at this price, this is truly gold. It's a shame there's not much parking, but they'll still help. There's plenty of access to food.
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Nur F. R.
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9.1
/10
Reviewed 1 week(s) ago
Highly recommended to stay here. The room is clean, for a standard room if 2 people are perfect, but if you bring children you can take a bigger room or the connecting room option. I didn't get a room with a window, but it was comfortable. The room is neat, clean and all the amenities are available. Maybe the downside for me is that the bathroom doesn't have a hand shower (there is a large shower) so bathing the child is a bit difficult, maybe in other rooms there is a shower). And for the surrounding environment it's a bit of an effort to walk if you want to go to Indomaret, if you're looking for breakfast there are porridge, soto, pecel 5 street vendors around the hotel. But the first impression for this hotel is really great.
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V***a
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
will stay here often
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1 people find it helpful
D***r
icon-Transit
Transit
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10.0
/10
Reviewed 1 week(s) ago
Clean, friendly staff, quick to help.
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s***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
There are no restaurants/eateries around the hotel location
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1 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The staff is good, friendly, fast and detailed. The downside is there is no elevator because there are several floors, not soundproof if you get one next to the connecting door, the AC is not cold even though it is at the lowest temperature but in my opinion it is not about the AC that is not good but the layout of the AC itself is facing the curtain, the wind with the capacity of the room is indeed so the AC is not cool enough. Smart TV but for Netflix there is no, Prime Video has an app on the TV already logged in but apparently it cannot be played because it has to upgrade the Prime app. So far during my 2x stays here it is fine but the main problem in my opinion is still the AC, so the sleep is not restful.
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M***d
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Almost everything was comfortable, from the service to the room facilities and cleanliness. It's recommended for a stay in Semarang. Access to malls and tourist attractions is also quite close. It's true that there's no elevator, so you have to use the stairs, especially if you get a room on the third floor, which can be quite tiring. However, the hotel provides a solution if there's a problem with your room: simply contact the hotel staff via WhatsApp, and they'll come to your room (a service not available in all 2-star hotels). This is commendable. I'll definitely stay here again next time I visit Semarang.
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C***y
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Small but comfortable room. Suitable for long stays, at an affordable price. Clean rooms. Friendly and helpful service. The price is very commensurate with the experience.
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L***o
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Transit
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6.4
/10
Reviewed 3 week(s) ago
There was no elevator and the AC in the room was not cold. maybe that's why the price is quite affordable.
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Accommodation's Reply
13 Aug 2025
Dear Mr. L*o, Warm greetings from Hotel Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation and continuous improvement. We hope you and your family will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Sincerely, Herman Basyarah, Hotel Manager
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H***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the place is clean and comfortable.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. H*i. Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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Randy
icon-Staycation
Staycation
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9.3
/10
Reviewed 4 week(s) ago
My stay at the Up City Hotel was generally positive. The staff was friendly, the shower had a strong flow, and the food was delicious, albeit simple. However, I had a few personal caveats: the room was very small, making it difficult to pray, and the hotel lacked escalators, necessitating the use of stairs.
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Accommodation's Reply
13 Aug 2025
Dear Mr. Randy, Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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Khaipen E.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
There is no parking space in Srh, parking under the flyover is dirty with dirt dust
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Accommodation's Reply
13 Aug 2025
Dear Mr. Khaipen, Warm greetings from Hotel Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation and continuous improvement. We hope you and your family will return to our hotel and see the improvements we have made. Thank you. Sincerely, Herman Basyarah, Hotel Manager
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R***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 5 week(s) ago
The staff helped carry your luggage to your room. The room isn't particularly spacious, but it's comfortable for resting. You can leave your luggage even after checking out.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. R*a. Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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sabarudin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Anyway, everything is ok from the service and the room too.
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Accommodation's Reply
13 Aug 2025
Dear Mr. Sabarudin, Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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C***w
icon-Staycation
Staycation
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6.6
/10
Reviewed 5 week(s) ago
It turns out it takes about 3km to get to Simpang Lima. By the way, I booked a room for 300k++ with high hopes, but I got breakfast of boxed rice and mineral water for 330. If I had known, I would have just taken the lowest rate because it wasn't worth it. There's a cafe in front of the hotel with cheap prices and delivery, which is quite good if you're hungry at night. What's really unfortunate is that the parking lot isn't in front of the hotel, but across the street under the bridge. Its security is a bit questionable. It's pretty clean, and the AC isn't too cold in my opinion.
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Accommodation's Reply
13 Aug 2025
Dear Mr. C*w, Warm greetings from Hotel Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation and continuous improvement. We hope you and your family will return to our hotel and see the improvements we have made. Thank you. Sincerely, Herman Basyarah, Hotel Manager
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s***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
No need to worry.. Staying here is super cheap, clean, and comfortable.. Lots of culinary around the hotel and I always come here when I go to Semarang... Stayed 2 nights straight away.. I've been here several times, it's cheap but not cheap.
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2 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. S*o. Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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Denie F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Highly recommended 👍🏻 This new hotel is definitely worth checking out. The rooms are very comfortable, clean, and smell great. The staff is also friendly. The price is still affordable, making it a great place for a staycation.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mr. Denie, Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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r***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
friendly & pleasant hotel staff...appearance is ok...rooms are clean & air conditioning is cold, wifi sometimes doesn't work
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. R*a. Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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s***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very, very good.. I have been to Semarang several times and always stay here.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. S*o. Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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Guntur S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
Top markotop and recommended if you go to Semarang
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Accommodation's Reply
13 Aug 2025
Dear Mr. Guntur, Warmest greetings from Upcity Hotel Simpang Lima by Sajiwa. Thank you for choosing to stay at our hotel and for taking the time to leave a positive review on Traveloka. We are delighted that you enjoyed our hotel and our service. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Herman Basyarah, Hotel Manager
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Number of reviews per page
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