Majestic Point Serpong by Nature

Explore Majestic Point Serpong by Nature
8.3
Very Good
From 23 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.9

Meal

8.6

Location

8.6

Service and Facilites

8.3

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Traveller Reviews Majestic Point Serpong by Nature

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Customer reviews
Cisca R. P.
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8.5
/10
Reviewed 4 week(s) ago
The room is big and clean, the staff is friendly.
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indra
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9.4
/10
Reviewed 5 week(s) ago
Clean rooms and good service
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B***l
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Transit
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6.0
/10
Reviewed 11 week(s) ago
Honestly, it feels like the apartment is not well maintained.
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A***e
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7.9
/10
Reviewed 24 week(s) ago
got a room that smelled musty, the walls were damp and there were no amenities
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1 people find it helpful
F***a
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5.0
/10
Reviewed 26 week(s) ago
The staff was friendly, but there was minimal information, like parking should be free, but I wasn't told at check-in, so I kept going back and forth, paying for parking. There's no maximum, but they charge per hour. It's not bad. But when I checked out, I only found out that I'd been given a stamp (even though I said I'd already paid for parking yesterday, I thought it wasn't free, how could it be an hourly fee?) Besides, there were people parking too. Even though I'd seen it back and forth, I didn't know (it's just luck, if I had to pay the total, I'd have been at the hotel). The room was musty, damp, apartment-style, but very quiet, as if it was already deserted. Not suitable for a family staycation. It was very uncomfortable, there was no holiday vibe, the atmosphere was unpleasant, the blanket was a single sheet, the AC remote was faulty, and the bolsters were very bad. Those items, the towels smelled really bad, and the bathroom was flooded. I thought it looked nice in the photos, but when I arrived, it was a dud. It was enough, I was put off... thanks.
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2 people find it helpful
Narita F. M.
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Staycation
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8.7
/10
Reviewed 56 week(s) ago
Have stayed here 3 times & always a favorite place. Just disappointed because the swimming pool cannot be used. Fast response service. However, the quality of floor & bathroom cleanliness really needs attention. Thank you!
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7 people find it helpful
A***a
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Staycation
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8.5
/10
Reviewed 60 week(s) ago
Friendly staff, okay clean room. Only the shower is broken so it's a bit complicated when taking a shower.
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2 people find it helpful
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