9.8
Exceptional
From 66 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Traveller Reviews Emana Akatara

Number of reviews per page
20
40
Top reviews
Mariela
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I’ll start with the warm welcome i received at the airport from James: He was very lovely and communicated effectively from the time of pick up til drop off at hotel. The staff at the hotel itself were also very lovely and communicated effectively with me, they were very attentive and made sure all my inquiries were answered. The room was amazing, lovely views, clean and spacious. The amenities were also really good, i spent alot of time by the pool. Breakfast was delicious and again staff at restaurant were also amazing ! I took advantage of the vouchers they offer and I did a couple of excursions/tours, one of which was with Bayu. Bayu was lovely as well, super attentive and knowledgeable during such tour, i was under the weather due to personal reasons but he still made the best of the tour. Next time im in Bali i will definitely make time to book with this hotel again.
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Katherine
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had an amazing stay here! The staff were so friendly and helpful! The pool was beautiful and not crowded at all. The daily breakfast included many options and could be ordered any time 7am-7pm which I really appreciated! The property was also beautiful and I really enjoyed the activities offered, especially learning how to make the Balinese offerings! Overall I had a wonderful experience, and would absolutely recommend!!
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Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Helpful and polite staff and well kept and serviced rooms. We stayed in both a pool villa and a standard room and both were excellent with the pool villa being a stand out. A rough and somewhat dark road heading to the resort had us concerned, but this was short lived. A shuttle into town is available and a Grab into Ubud Palace area is anywhere from 30k to 75k IDR
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Adam
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff, food, and rooms are incredible. The spa is top notch. You just need to know you are at a place that is pretty isolated. But I would just hire a driver to get me wherever I wanted to go and it's super cheap. I will 100% be going back there. I loved it.
Lottie
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was lovely and clean the staff were so helpful and friendly especially Pulpa and Agus! I will definetly be back in the future!
Jabra
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed 7 nights in the Emana Pool Villa and overall had a great time, though we spent most of our time exploring the island and culture outside the property. Our time within the villa was great; however, there were several issues that I think they can improve on to be a truly great property. First, our package perks were not fully explained to us, so we were always surprised with things that we were offered but also disappointed with things that we thought were included. Also, they would charge for small things such as adding caramel to my morning latte, which is typically part of a standard breakfast. We were also shown many drink menus that we could choose from but were never told about additional charges until after we had decided to order. They were also pretty reserved about providing basic amenities such as more than one roll of toilet paper or more than 2 towels. They also provide a complimentary shuttle to Ubud centre at various times of the day which we greatly appreciated; however, we were not informed that we must request the shuttle at those times and were stuck waiting 40 minutes in the blistering heat. There were also many small things that irked us considering the money we paid to stay. As some examples, they would turn off our AC when coming to clean our room and not turn it back on, we were always reluctant to eat at the restaurant as there were many ants crawling around the table and sometimes our plates, and also found many ants/grasshoppers in our villa
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vaïna
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

J'ai beaucoup apprécié mon séjour à cet hôtel. Le lieu était propre et les chambres etaient bien entretenue. Les membres de l'hôtel sont d'une gentillesse irréprochable.
Daniel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

all food was fantastic. just know that everything is outdoor-style. no ac in eating area. staff was terrific. rooms good, just understand bugs sometimes get in room, especially if you leave lights on, need to ensure you keep balcony closed at night if lights on location is a bit difficult with poor road access but worth it
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Meriya
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel was beautiful and the staff were amazing. Pool was nice and had a great view. Breakfast was delicious and plentiful. The location is a bit far from town but they had a free shuttle so we didn’t mind.
Luz
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was excellent. I felt so welcomed. Everyone very respectful and always wearing a beautiful smile. The facilities were beautiful, clean and relaxing. The services, from the front desk, restaurant and massage services were all great. I will definitely come back to stay in this hotel.
Anabel
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place was lovely to spend some solo time, there were many couples too. Its away from the busyness so you will need car to move around but they offer a free shuttle into the center of Ubud. The staff was truly delightful and my favorite part of the experience. They were very helpful. The Chef was wonderful and I booked a cooking class. Also did their offering workshop and loved it. The bed and pillows were very comfy and everything felt very clean (Im super sensitive to cleaning product scents and had no issues yet everyting very clean.) I will return again!
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Eboney
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10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was amazing from the view to cleanliness. The very comfortable. Staff was very friendly and professional I give the hotel 10 out of 10.
Sandesh
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very good customer service. Only hotel we are going back in our next rip to Bali
MARY ANN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room is clean, staff are very nice and friendly. I left my hair flat iron in the hotel, when I message them, the staff went above and beyond to get it deliver to us in Uluwatu, about 2.5 hours drive. I have very much please with their customer service.
Yann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Breakfast was good, staff was great and super attentive, room super nice and clean, really peaceful environment during the day and nice view on the rice fields. On the negative side, the roosters next door woke me up at 3 am every morning. The next door neighbor was on his balcony talking on the phone and we could hear him like he was in our room even though the balcony door was closed. During breakfast, a lady next to our table lit up a cigarette and started smoking. We had to move because of the smoke but I found it interesting that no staff told her anything. The hotel is about 15 minutes from Ubud if you go by scooter (the hotel rents them) The road is seriously up and downhill and windy.
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shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A quiet and scenic getaway though the road in is not well maintained. Staffs were incredibly friendly and helpful. The room was huge and comfortable. A great option if you’re looking for a good hideout in Ubud.
Pragya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It is an amazing find..! For a relatively new property which is away from the city centre.. it takes care of every little detail. The staff is courteous and warm, food is delicious, rooms are spacious and spotless ... can't find any faults and would happily recommend it to anyone ..
Leonard
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This was one of the best hotels I ever stayed at in Bali. It's located in an incredible area, right near Goa Gajah and Yeh Pulu relief carving. It's nearby many beautiful village streets that you can walk through comfortably. The staff are great, rooms are great, food was great, and spa was incredible (try the Boreh here). You will have a great experience at this hotel.
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Simon
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This hotel had its 1st Birthday a few days ago, it’s all set to grow up big and strong! Beautiful hotel, my room at ground level looked out onto lush paddy fields. Attentive, friendly employees make for a peaceful stay. Breakfast and dinner are a joy, pool chilled. Someone noted that the pictures don’t actually do the place justice, true. Best of luck!
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Jessica
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I cannot say enough good things about this hotel. The staff are the most wonderful people I have ever met. They are so kind and go above and beyond. Everything is so clean, and every detail is taken care of.
Number of reviews per page
20
40