9.0
Exceptional
From 18 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.6
Meal
9.0
Location
9.4
Service and Facilites
8.7
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Traveller Reviews Hotel My All Padang
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Customer reviews
RP
Rahayu P. A.
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the breakfast is also really great.
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V***y
8.4
/10
Reviewed 10 week(s) ago
The mattress is too low, the mattress springs are sagging and there are mattress springs that have come out (can injure consumers)
The bathroom smells
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EP
Eva P. H.
5.4
/10
Reviewed 17 week(s) ago
Ah, the hotel is not good. It should have better facilities near the beach. The paint makes the room really dirty, and the towels are not clean either. Ugh, I'm fed up.
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M***d
Staycation
10.0
/10
Reviewed 33 week(s) ago
The message is not complicated, the hotel staff are friendly, the room is ok, the location is quite great, by the sea, you can enjoy the sunset,
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3 people find it helpful
A***E
8.8
/10
Reviewed 37 week(s) ago
It's pretty good and interesting but the bathroom is slippery and the room design is oldiesjkjjnnjnjnjj
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3 people find it helpful
Accommodation's Reply
26 Dec 2024
Dear Mr. / Mrs. A * E. Warm greetings from My All Hotel Padang. Thank you for your review. This is one of the valuable sources of inspiration to receive feedback from our esteemed guests. It is a pleasure for us to receive your positive feedback about our facilities. And we would like to thank you very much for taking your valuable time to write and share your recent experience with us. We take your concerns seriously and greatly appreciate your feedback so that we know if we are meeting our guests' needs and expectations. I will share this comment with our team, especially the House Keeping Team, and I am sure this will be a motivation and evaluation for us to be even better. We strive to continuously improve the quality of our services for the comfort of our guests. Once again, we would like to express our gratitude and apologies and we look forward to welcoming you back to My All Hotel Padang. Best regards, Egi Rahmat Putra. Hotel Manager.
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I***M
6.9
/10
Reviewed 40 week(s) ago
Please complete and improve the facilities, because the list of call services on the phone in the room I live in is not there, making it difficult for me to order food or drinks to the hotel restaurant, there is no number listed so I have to ask Housekeeping, the pillows are not comfortable if possible, replace them with better ones, I see in the hotel browser there is a headdrayer but why is there none in the room? Please adjust it to the picture so that consumers are satisfied, please fix the window curtains, the electrical socket in the room I live in to heat water, please fix it too because it is easy to come off when pulling the cable, the water spray (bidet) is too small if possible, fix it or add a larger spray volume. The shower drain is routinely cleaned because there are still hair residues trapped there, thank you.
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Accommodation's Reply
12 Dec 2024
Dear Mr. Ilham. Warm greetings from My All Hotel Padang. Thank you for your review. It is one of the most valuable sources of inspiration for us to receive feedback from our esteemed guests. It is a pleasure for us to receive your positive feedback about the facilities at our Hotel. And we would like to thank you very much for taking your valuable time to write and share your recent experience with us. We take your concerns about our Hotel seriously and would greatly appreciate your feedback to let us know if we are meeting our guests' needs and expectations. I will immediately respond to this comment with our team and I am sure this will be an evaluation for us to be even better. We strive to continuously improve the quality of our services for the comfort of our guests. Once again we would like to express our gratitude and apologies and we look forward to welcoming you back to My All Hotel Padang. Best Regards, Egi Rahmat Putra. Hotel Manager
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aldiomahandi
8.5
/10
Reviewed 40 week(s) ago
The wifi is so slow! The room is hot and the AC doesn't work at all! Only wind comes out, not cold at all, at least replace the AC, don't use an old AC
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1 people find it helpful
Accommodation's Reply
12 Dec 2024
Dear Mr. Aldio Mahamdi. Warm greetings from My All Hotel Padang. Thank you for your review. It is one of the valuable sources of inspiration to receive feedback from our esteemed guests. It is a pleasure for us to receive your positive feedback about our facilities. And we would like to thank you very much for taking your valuable time to write and share your recent experience with us. We take your concerns seriously and greatly appreciate your feedback to let us know if we are meeting our guests' needs and expectations. I will share this comment with our team and I am sure this will be a motivation and evaluation for us to be even better. We strive to continuously improve the quality of our services for the comfort of our guests. Once again we would like to express our gratitude and apologies and we look forward to welcoming you back to My All Hotel Padang. Best Regards, Egi Rahmat Putra. Hotel Manager
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