The rooms are not family friendly and there is no privacy between the bathroom and living spaces.
There is no front desk, and you have to communicate via WhatsApp. The remote for the TV was missing from the room, and no one came to help. After waiting for hours, they told us to get it from another room on a different floor. One of the days, there was no electricity in the room, and the lady on the phone told us to get on a chair and start flipping the fuses on the electrical fuse board ourselves.