Poor desk service for sure. Towels kinda suck, but aren’t the worst unless you’re from a third world country. Only 1 wash cloth, there was 3 of us. Bring your own toiletries, unless you like Dial & Suave on your skin. Serious language barrier, unless you speak fluent Hindu. Convenient location, safe location, extremely close parking, but too expensive for the quality we received. Also, I agree with other reviews about the floor. I have calves of steel after staying for 2 days. Beware of surprise rocking chairs, you might slip and crack your skull open.

Perfection. Close to lots of attractions. Love it.

Should be a 1 star. Unfinished mess. Not clean. The price attracts low level and adds to personal risk. A woman alone should not stay here.

Don’t stay here lol trust me

Stayed for three nights, no room clean service, had to request towels repeatedly. The floor slops about 5%, be careful while walking. Outside was noisy, all kinds of trucks rumbling all night long.

My stay was very welcoming cozy and clean

The room is cleanliness, and the staff was even better

The room was very dirty, it felt institutional with nothing but white walls, there was long hairs in my bed (I’m bald). I found a nail on the floor and a cap to a tube. It was clear they did not clean the floor.

Loved it. Would stay here again. Location brilliant. Affordable. Nice staff. Fabulous coffee

I was unsure of the hotel because of all the poor reviews, but I was very pleasantly surprised! A/C worked so well that I had to turn it off a couple times, the room was very clean and spacious, the bed was comfy, and the staff was kind enough to hold my luggage for me while I waited for my ride.

The front door to the hotel is locked at all times and there is rarely anyone stationed at the front desk. There is only one set of towels in a room reserved for two, the shower heads leak, and not all the rooms have balconies even though they are advertised as having them. Everything else is great, friendly staff, quick to remedy any issues that may arise, and there is always fresh coffee in the lobby.

I liked the location of the hotel

I was very comfortable with the location, property, and staff. I would recommend and stay at this hotel again. Thank you!!

Front desk overnight staff was friendly and quick. The room was nice, the bed wasn’t neatly made, C in effort. I did not use the towels since 1 of them had stain but other than that my short stay was pleasant. Would recommend to someone on a budget.

Not clean, hair on the bed, hair in the shower and dark dingy room

The hotel was nice!

Clean, comfortable, and 1/2 block from subway

Staff and location was great

Great place to stay for a few nights. Very large room with a kitchen - unheard of, for Manhattan. Quiet room, great neighborhood. Staff was very friendly and we were able to be accommodated with our small dog for a reasonable fee. Highly recommend for a short or a long stay in NYC. We'll be back for sure. Lana

Bed squeaked incessantly. No lozcal tv. No usb charging ports. Over all a very poor experience